クリエイティブな才能を開花させよう

I want to create notifications to our team (which get pulled into a slack channel) when support tickets go unresponded to for an hour, two hours, etc. However, there is no way to trigger a workflow based on, for eg, "Last customer reply date", or "Last contacted date" on an hourly bases. Itwill only calculate by days.  ...その他を表示

I'm looking for the option to create a custom property that creates a dropdown select or checkbox that would allow me to select another contact in our database. This would allow our sales representatives to select and identify which of our clients are referring new leads to us without having to worry about typos or other data hygiene issues. It would also allow sale supports to create reports that better identify our brand evangelist, as well as further promote the relational/person focus of this CRM. ...その他を表示

hi team at the moment the customer portal can only display one thread per ticket but there are many users who will grealy benefit from being able to show all threads associated with the ticket on the customers UI, just like how we view it on the ticket record.    This is incase, the emails sent are not threading by any chance, which would result in customer missing out a reply via the customer portal view. ...その他を表示

Make it possible to apply Subject Lines to snippets   ...その他を表示

Give us the ability to make a property required based on the time it stays in a ticket status. Or another idea is to make a dependent-like field that if a ticket stays in a status of 'x' amount of time and then is moved to a different status, the dependent field kicks on based on the amount of time the ticket stayed in a status and the property must be filled out in order to move it to the status.  ...その他を表示

It would be great if you could use the keyboard shortcut CTRL + ENTER to save any changes you have made. For example once you have typed a note you could press CTRL + ENTER and it would save and close it, this would save a lot of time.  ...その他を表示

Within the email tool, we need to be able to create folders within folders, as well as display from the email overview a column with the folder name. This is crucial for our growing organization and a big shortcoming of the current HubSpot setup.   Use case:  We created nurture streams per campaign and in multiple languages. Hence, want to create a folder for the automated emails per campaign and subfolders per language.   Also, we'd love to have a column like on the list feature that displays the folder name. Screenshot of the list tool here:   We'd appreciate it if this can be implemented soon!   ...その他を表示

Hello all,   Newbie on Hubspot, first I'd like to say I find the tool very powerful and suggest people still relying on Salesforce to switch ASAP.  I currently use the Pro Plan for all modules (Sales, Marketing, Service etc.).   I really like the Marketing "Emails" - they have nice templates like the image I enclosed (or see below)   However,  it is not possible to use a Marketing email as a Sales template. You could copy most of the content, or take a screenshot of the email and use it as an image in a Sales template but this would remove all links etc. A shame really, don't you think ?     ...その他を表示

To allow us to change the color setup of the fields itself of the forms and to allow us to had an image or a color on the background of the page itself.   ...その他を表示