Great minds think alike

Every day I get a report that tells me the number of pages that a company viewed and how many visitors, aggregated by company... but after speaking with Hubspot support I am told that the info that is clearly gathered and presented by company in this report and by hubspot, can only be accessed on a contact level?!   So I can't for instance see that known or unknown people related to company X viewed these 4 pages recently and have my team target calls and content with that? Instead I need to go through the 50+ contacts on the account to do this?   The data in this format clearly exists and can be aggregated by company to give me this report every day but I can't access the underlying data in the same way it's presented to me? It doesn't seem like a stretch that someone might simply ask - what 4 pages did they view?      ...read more

My goal is to send messaging to people who have interacted with Hubspot videos. I am requesting Hubspot develop a way to create workflow/list enrollment criteria based on video views and/or video retention.    ...read more

We have set up an external chatbot using ChatScript and some AI, it responds via a REST API. We send it additional info like an access token for the currently connected user, which we use for server-side interactions (.e.g check the delivery status of an order etc.).    We'd like to be able to plug this into the hubspot system in a way that would allow us to branch over to the hubspot live chat for the use cases where the bot is unable to respond.    - Posted on behalf of customer ...read more

Instead of keeping the Membership-Content feature of HubSpot exclusive to Marketing Enterprise, include it as an Add-on that we can purchase on the side (like Website, Dedicated IP, Reports, etc).   This way, any HubSpot account (like Pro) can segment their member content without needing to make the jump to Enterprise but can't afford to spike in price for one more (really useful) feature. ...read more

I wish the "Deletion Rules" were more granular and allowed deleted records from Salesforce to validate against a single, or multiple properties and values BEFORE deleting the record from HubSpot (i.e. Sales doesn't need "End Users" of our products in Salesforce, but Marketing still needs access to these records for email communications). Neither of the 2 Deletion rules currently available on the screenshot below would allow us to that — as an End user deleted from Salesforce would also get deleted from HubSpot if the setting was enabled.   To me, this added functionality has as much significance as the Salesforce Inclusion list. The Inclusion list controls what gets synced to Salesforce from HubSpot – allowing Rekor to only house qualified leads in Salesforce. The Updating Leads module — or whatever you choose to name the expanded feature — keeps our HubSpot & Salesforce database in sync automatically using validation w/o having to do manual cleanup in Salesforce.   ...read more

Our team, heavily reliant on HubSpot, has switched over to a terminal server environment. Unfortunately we then discoverd the outlook plug-in is not supported in terminal server environments?! We are in a pickle, to say the least. Please, could you look into developing the outlook plug-in for remote desktops? ...read more

We are using the topic cluster tool, and it would be helpful to export all clusters with all urls to excel or csv format. ...read more

I would like if there was any way to create a report on which lifecyclestage the contact was created by which campaign. Also a campaign funnel report.   ...read more

Allow us to create properties and set character limits. For example, if a user ID only has 6 digits, then to create a property that will only allow 6 digits to be submitted.  ...read more