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The new beta update for Business Units is great, because you can now select from Navigation which Business Unit you are working on when in your portal. However, it gives access to all users.   There should be a way to filter or manage who can see the Business Units depending on the team or unit they actually work on: ... Afficher plus

Currently HubSpot limits user session timeout length to a max of 1 day.   As a user: I may take a single day off or find myself not utilizing the HubSpot interface for a day, resulting in the requirement to login again. As an admin: I am not in HubSpot every day, but I might be in it 2-3 times a week, each of them requiring me to log in again. As an SSO/SCIM admin: I am annoyed that HubSpot's limited options block me from properly managing security in a way that best suits my organization. Earlier this year HubSpot did not provide control over this and sessions were indefinite. Now it seems the pendulum has swung to anothe extreme. (e.g. it is difficult to imagine anyone wanting 15 minute session inactivity timeouts)   Please give admins the ability to set a more reasonable session timeout length! ... Afficher plus

We have multiple business units in our account, but our marketing team for example works for all business units.      We would like to be able to set users standard to 'all business units': Currently this is only cookie based.  On a new device it opens up the main account again. Side note:  Before you could just handle this in a view, why this has been removed is a mystery to me and I honestly would also like to see that option back too. ... Afficher plus

One common challenge faced across business units and teams is the limitation of having only one default value for properties in HubSpot.   Essential properties such as names and [object] owners are shared among various teams within an organization. However, assigning a single default value for these properties poses significant constraints and inefficiencies.   HubSpot Enterprise Account with Business Units still has only one Default value for properties used across teams   Our current workaround: Currently, teams often resort to reaching a consensus on generic default values for shared properties. While this works in some cases, it becomes problematic when teams have divergent needs.   For instance, the "Contact Owner" property might require different default values for different business units. This forces teams to create custom properties for each unit, duplicating efforts and complicating data management. To address this challenge, I propose expanding HubSpot's property management capabilities to allow for customizable default values on a per-business-unit and -team basis. This improvement would empower teams to tailor default property values according to their unique requirements without resorting to creating redundant custom properties. ... Afficher plus

We really need the ability to completely disable the file manager via permission sets. Please make this a feature! ... Afficher plus

There has been a number of updates to help Hubspot users know when calendars or email inboxes have been disconnected. All are helpful improvements yet one critical piece seems to be missing. Request that would help solve the problem. Notify the Super Admins on an account when any user's calendar OR email is disconnected.   There are other Super Admin notifications (like when social accounts are disconnected). The user is notified when their email is disconnected (though if they miss that notice, it could be a while before anyone notices) AND there is no mention of the calendar on this notification making that 2nd action easy to overlook by a user.  Other recent tickets around this work This one is about a sales rep being notified, that is all fine and should happen BUT Super Admins should also be looped in to ensure the action is handled in a timely manner - it's a backup for support. This 'Delivered' idea has a number of improvements that are helpful but still fall short of being manageable in day-to-day. For an Admin to have to refer back to these daily to ensure all is operational is silly. Helpful to have the ability to see, but without a notification doesn't feel feasible to manage. ... Afficher plus

Would love to be able to add a user's headshot to be included in their email preset. Might defeat the purpose, but having the control to adjust email signatures is a big deal for a large client of ours. They want the email signatures to be personable since they are a b to c company and need the individuals headshot in the email signature. Thanks! ... Afficher plus

Problem: When editing default sidebar view by adding/removing cards, the order becomes locked for individual users to edit their view.   Proposed solution: Have the ability to still move the cards shown on the 'trimmed/selected' default view   More detailed description: We are looking to have the functionality of removing/adding cards on the default right-side bar view, but still have users move them individually. When working across a large organization with many types of stakeholders in Hubspot, it is important to be able to help set a default but allow our different users to change on the go based on needs and specific use-cases.     As an external Hubspot consultant working across many clients we are looking to be able to add/remove  ... Afficher plus

I would really like to be able to pick what Super Admins can approve marketing emails and who can't. We have several Super Admins that are not in the marketing department and its frustrating they are getting 38 different emails to approve each time a school is sending something out. It also causes confusion on who should be approving what for the people who should be looking at those emails.  I would love to be able to say these three admins are able to approve marketing emails and these that have this contact owner handles these, these contact owners are handled by super admin 2, etc.  ... Afficher plus