My client, a large enterprise with a substantial contact base of over 300,000, is currently facing a critical issue. I've spent a significant amount of time today manually building a list to locate all contacts owned by deactivated users. This is a pressing matter that needs immediate attention to get these contacts back on Sales' radar. Due to the business's size, there are dozens and dozens of deactivated users. When I add another person to the list, it automatically regenerates the preview. The list is quite long so the UI is grinding to a halt and bringing Chrome to its knees. If I save the list, I have to start over selecting users. The window that shows users is too short...it only shows a few people at a time. And each time I hit 'load more' I only get a handful added to the list. This is tedious. We need a way to build a list only after all criteria are added and not be forced to wait on these immediate previews. We also need a user management screen that shows: Users by active/deactivated status Number of contacts assigned to each user currently A system alert that notifies the admin(s) that this condition has occurred and to resolve it asap Having a way to reassign contacts with a workflow or other automation method from a deactivated user to an active one would be extremely useful. This is painful right now.
... Afficher plus