Grandes mentes pensam igual

Hi,   For security reasons I need to find who is deleting contacts in our base. Once is not possible define in users configuration who can or can't delete contacts. The only configuration that exists is if the user can edit or not, and I would like some users could be able to edit, however never delete.   Would be great to have some configuration to don't allow to delete or be able to see who deleted the contact.   Thank you ... Exibir mais

I know that we have the ability to see a rough "Last active" value in the users and teams page per user, and we also have the ability to export login logs for all users as well as security and content activity history: https://knowledge.hubspot.com/account/export-account-activity-history?_ga=2.76327253.1702593517.1597070381-2072000083.1596752279 This is marked as resolved in this other idea: https://community.hubspot.com/t5/HubSpot-Ideas/Track-Account-User-Activity-Tracking/idi-p/2378 However, we still do not have the ability to report on the amount of time that each user spends logged into their HubSpot account per an indicated time period, such as per month. This would be extremely helpful to be able to report on amoun of time that employees spend logged into HubSpot for accountability purposes. Thanks! ... Exibir mais

I'd love to see more granular control over import/export limits at the user and profile level.   As it stands, a person with import and export permissions can import a small amount, or an enormous amount.   The same for exporting. A user could export the list of people that got a specific email, or they could export the entire contact database.   It'd be great to have row limiting at a minimum at the user and/or profile level.  ... Exibir mais

There's little we can do with Teams currently, some lead rotations are a nightmare, ex: I have 2 teams, need to rotate between the users of both teams--currently undoable. Some users need to be in 2 teams at the same time--currently undoable. Need to rotate Contacts between All "sales" team included 2 other child teams--currently undoable. I've been thinking, maybe some options in "Rotate contact to owner" could easy things out, and maybe a filter could help to (dashboards).     What would it look like?:     ... Exibir mais

We need to avoid users from erasing oportunities and tasks.   ... Exibir mais

USE CASE:    We have a growing number of HubSpot users, each user belongs to a team, of which there are several different teams. Each team has a different setup to any other team within the company.   It's quite a common occurrence for me, as a SuperAdmin, to get a call asking about a particular property or something odd the user can or cannot see OR be needing to set up a user profile and want to check that the profile works for that person's needs OR be discussing with my management team any number of improvements we could put in action for the team OR be training a new team member and not be able to see what the user can see OR in a training session be sharing my screen and having the user be confused because they can't see what I'm seeing or see more on my screen than they can on their own etc etc etc ... There are a number of areas the below solution could be of use and help.   SOLUTION? As a SuperAdmin it would be great to be able to log in as/to another user from my account to see (and work on) what the user themselves can see on their screen, almost like a Teamviewer function where I (As a SuperAdmin) can essentially take control of another users screen (what they see on their screen) BUT still have SuperAdmin permissions to make fixes on the fly.       ... Exibir mais

I'd love to be able to manage all users from a central Super Admin portal.   - Setup email - Setup calendar - Setup meeting links - Setup Zoom accounts   It's annoying have to ask users for passwords to HubSpot. Be lovely to have a central portal to manage users ... Exibir mais

Managing a large team of HubSpot users + employees, it'd be great to see what past roles / accessibilities have been, when they were changed or updated, and which Admin made the changes.   ... Exibir mais

Think of Google Sheets for a moment.    When you are in a sheet you can see when other team members just in and what cell they are in at any moment. You can see them move through a sheet.   Now imagine that inside Hubspot.   It would be incredibly helpful for teams to see what other sales people are looking at the same live chat, or contact, or unassigned deal.   It eliminates overlap and two sales people messaging a live chat back at the same time. It will also improve the experience for the customer as there won't be those awkward conversations where they have to explain they just got an email or call etc. ... Exibir mais