Gute Ideen sollten geteilt werden

USE CASE:    We have a growing number of HubSpot users, each user belongs to a team, of which there are several different teams. Each team has a different setup to any other team within the company.   It's quite a common occurrence for me, as a SuperAdmin, to get a call asking about a particular property or something odd the user can or cannot see OR be needing to set up a user profile and want to check that the profile works for that person's needs OR be discussing with my management team any number of improvements we could put in action for the team OR be training a new team member and not be able to see what the user can see OR in a training session be sharing my screen and having the user be confused because they can't see what I'm seeing or see more on my screen than they can on their own etc etc etc ... There are a number of areas the below solution could be of use and help.   SOLUTION? As a SuperAdmin it would be great to be able to log in as/to another user from my account to see (and work on) what the user themselves can see on their screen, almost like a Teamviewer function where I (As a SuperAdmin) can essentially take control of another users screen (what they see on their screen) BUT still have SuperAdmin permissions to make fixes on the fly.       ... Mehr anzeigen

I'd love to be able to manage all users from a central Super Admin portal.   - Setup email - Setup calendar - Setup meeting links - Setup Zoom accounts   It's annoying have to ask users for passwords to HubSpot. Be lovely to have a central portal to manage users ... Mehr anzeigen

Managing a large team of HubSpot users + employees, it'd be great to see what past roles / accessibilities have been, when they were changed or updated, and which Admin made the changes.   ... Mehr anzeigen

Think of Google Sheets for a moment.    When you are in a sheet you can see when other team members just in and what cell they are in at any moment. You can see them move through a sheet.   Now imagine that inside Hubspot.   It would be incredibly helpful for teams to see what other sales people are looking at the same live chat, or contact, or unassigned deal.   It eliminates overlap and two sales people messaging a live chat back at the same time. It will also improve the experience for the customer as there won't be those awkward conversations where they have to explain they just got an email or call etc. ... Mehr anzeigen

As an agency working with many security-minded clients, many do not want to give our team "unnecessary" permissions outside the scope of a particular project. Especially for developers, it is awkward to request that "Account Access" needs to be granted just so that our developers can create a table in a portal, especially when read/write/publish permissions already live within the marketing tab.   Consolidating HubDB settings to a single tab, or adding the create/clone/delete toggle to the marketing tab would make permission management much easier.   ... Mehr anzeigen

Giving a Super-Admin so my Sales leader can edit goals is kind of problematic, it would be better being able to choose that permission on the Sales tab in Users and Teams. ... Mehr anzeigen

It would really help us if we had to possibility to give some people or roles the permission to edit certain/selected property settings. Our Hubspot account is connected to a CRM systems. To prevent the connection of failing due to property changes we blocked the permission to edit property settings. The consequence is that our team is not able to edit the lead scoring variables.    Please add the permission ability to assign people, teams or roles to edit specific of selected property settings.  ... Mehr anzeigen

If I want to add a user to HubSpot for the service side but only give her access to communicate with me and not another team member I have on the team or give that user visibility to see that she is a user, can that possbile? ... Mehr anzeigen

An internal messenger feature, so people connected to the same account can communicate internally within the HubSpot environment. That would make remote work much easier.   Yes, we have MS Teams etc., but if you could stay within HS while working on something and talking to a colleague about it, that would be preferable in stead of switching from HS to Teams.   It should diffenately include approval processes. ... Mehr anzeigen