Great minds think alike

We would like to limit property modification permissions so that only a specific user/team has the ability to add values to a certain property. We would like th majority of our properties to only be modifiable by Super Admins.    This is in reference to the ability to add new field values to the property, not the ability to edit the selection on a record, which we can already specify.   We have a few ticket properties that need to have values added to them whenever a new record is created. These values need to be toggled on or off in forms at a pre-determined moment.    A specific person or team is responsible for creating these records and needs to enable/disable the corresponding value in Forms by editing those properties. Right now, if we grant a user the permission to modify that property, they can also modify all other properties in our account. We only want superusers to have that ability for the majority of properties.  ...read more

Currently, only Super Admin can bulk assign leads from the Leads Summary (public beta) and this cause problems since Sales leaders are usually not Super Admin but they need to be able to assign leads to their team members, would it be great if it can be allowed in the permissions sets ...read more

We just switched to Help Desk and when we were managing our emails in the Inbox we could limit who had access to the inbox and that made it so only the people with access to the Inbox could send emails using the "Send From" email address. This permission feature isn't in Help Desk so now everyone can send emails using our bigger email addresses. I need a way to limit who can send emails using our bigger email addresses (like support@company.com). ...read more

I would like to create a firm Calander that everyone at the firm has acess to. When there is a new meeting or event created, then that said meeting or event would also directly link to the asscoiated contact/company. It would also need to be a calendar that everyone at the firm has acess to, not only one person.  ...read more

I would love to see Husbpot consider opening Help Desk in the limited capacity that it does for Core and Sales seats, to View Only Seats as well.   For your customers, this would create efficiencies and improve ease of use since View Only users need to have visibility to tickets they are tagged in, and currently we can only @(mention) a View Only user by moving from Help Desk to the Tickets workspace.   For Hubspot, this would drive increased engagement in Help Desk and showcase the superior format and functions, creating stickier revenue. ...read more

iOS uploads of new contacts should be assigned to the user who uploaded them, unless the company override is enabled.   For our small team, we do not utilize the company override feature, so when an iOS contact is uploaded, it should belong to the person who has the contact. ...read more

Unbounce HubSpot User option for HubSpot Admins to self-serve instead of contacting HubSpot Support.   I have made this request before every time I have a support ticket- but giving the ability to unbounce users for HubSpot Admins to self-serve and unbounce users in HubSpot would be more efficient. This has a lot of wasted time working on these by asking our internal networking team to check if emails were blocked before hubspot support will check if an email was "bounced". I need to be more strategic with my time and give our hubspot users back in more efficiently. Also, I have had this happen to many hubspot users who are active everyday, so them becoming bounced at somepoint makes no sense and wasted time for them and me. ...read more

Allowing users to set their default email thread view to collapsed view within the Activities > Emails section of a record.   Currently, HubSpot displays email threads in an expanded view by default within the Activities > Emails section of contact, company, or deal records. This means you must manually click “Thread email replies” or the “Collapse all” toggle to collapse the full conversation thread for a cleaner view of the record activities.    Would it be possible to allow users to set their own view default to choose whether they wish to have emails populate in a collapsed/expanded view according to what meets their needs? ...read more

As a superadmin, I only want to see certain mailboxes as senders in emails so that I don't accidentally send mails from the wrong sender. ...read more