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Hubspot only allows users on Primary teams to be mentioned in the Comments of an Inbox. Those who are on Additional teams can view the Inbox but cannot be mentioned. We have Super Admins and managers who need to be able to be mentioned across multiple inboxes.   This limitation did not used to be the case. It's hard to see what this change helps. If a user has an Additional Team that has Inbox permissions, this user is grayed out in the Inboxes Access settings, so there is no way to allow for mentions without changing the user's Primary team or the entire system of team permissions we had set. Neither can a user be added to multiple Primary teams.  ... Afficher plus

Hi,   May I know if we could provide users with access to contacts and companies but not allow them access to view or edit any emails or attachments that were logged? These users would still be able to see the emails but not the email exchanges or activities.   Thank you! ... Afficher plus

Hi, We are currently in the process to set up various Marketing processes (DOI, downloads, newsletter subscpritions etc). In this process we test a lot. However once an e-mail-adress was used, for example to test DOI, you can never use it again for testing-purposes.   This is quite impractical because you need quite a lot of email addresses in the course of a project set-up. It would be useful if Hubspot would provide a kind of test user with which such functionalities could be tested without having to constantly create new email addresses. ... Afficher plus

Currently, in case a user has permission to edit something (i.e. information on a Deal), this user has the ability to change these infos at any given point of the deal stage. For example, the deal owner is allowed to update the amount of the deal even after it's closed.   New proposed feature: after a given stage of the deal (in this case when it closes), the deal owner edit rights is changed, so he/she is not allowed to edit any further information (the amount, for example). This would allow for a better "gatekeeping" of crucial information while still maintaining the initial owner for reporting/analyses (as opposed to creating a Workflow to change the owner of the deal once it closes). ... Afficher plus

Hola,   tenemos varias licencias de sales activas y nuestros comerciales han conectado sus bandejas de entrada con Hubspot para disponer de las funcionalidades geniales de la plataforma. Ahora bien, esta visibilidad de los correos está disponible para todos los usuarios, lo cual vulnera y mucho la seguridad de la información, por lo que hemos tenido que desactivarlo. Lo ideal es que los usuarios puedan ver la bbdd de contactos cuando procede, pero no las comunicaciones internas de los comerciales con los clientes y prospectos.  ¿Hay alguien más con este problema?   Gracias   Luisa ... Afficher plus

In Conditional Sections for Sidebars, you can make sections only viewable by certain teams which is extremely useful. But when you have a company-wide section you want all teams to inherit you cannot simply choose All Teams, you have to go through every individual team. Also if a new team is created you'll have to remember to come back to this each time. All teams or company-wide would be a great addition to the list here.   ... Afficher plus

Hi, we would love to have permissions to hide which users are in a HubSpot account depending the role you have in this account. It will be perfect that superadmins can view all the users in the account, but the others (or some members) can't.   Thanks in advance! ... Afficher plus

Sales teams and Super Admins are spending an insane amount of time manually requesting company/contact ownership and updating the records. With a large team in place, it would be the wild wild west if everyone had permissions to change account ownership. It would be beneficial for sales teams and their admin if a button was imbedded within the account page to request it from the admin. Sending an email or teams one at a time with the link, then the admin having to go in one by one to change ownership is extreamly time consuming. If a list would populate for the super admin, with last contact date, current owner, requested owner, lead stage and an "approve" or "deny" check box or button ,the admin could quickly approve or deny based on the rules of engagement in place. Sales teams would spend more time selling!  ... Afficher plus

Would love to see the app include this community forum. ... Afficher plus