Great minds think alike

Being able to set time triggers based on a users timezone would allow us to craft and deliver content into global regions and view engagement analytics based on timeframes that are relative the to user.    The Australian and English arms of our international business need to send triggered content to their regional contacts however as the database is set to US company time so everything we perform regionally has to be back calculated based on the PST timestamp.    Global Enterprise software requires the ability for all major functions (triggers as an example) to be customizable and reportable by the regions performing the activity.   ...read more

Would love to have an on-demand report that shows Parent Team, Primary Team Members, and Additional Team Members. ...read more

Currently, the exportable User Report does not show the Additional Teams a USer is assigned to. Including the "Additional Team Members" permissions in this view would help to quickly see and manage comprehensive User Permissions. ...read more

When creating new users through the CSV process, the whole process will fail if even one email address does not pass email validation.   It would be better if the process created the users for all the emails that passed validation and an onscreen list was provided of user creation that failed due to email validation issues.   Many companies may attempt to create users from lists from various sources like HR systems, spreadsheets etc and may have an incorrect (or no longer active email account).   Until the day you provide active syncing with the majority of Identity platforms (Office365, Google Workspace, Amazon, etc when this would stop being an issue) this would be helpful! ...read more

It would be helpful to have multiple levels of Team Owners so that state managers (who have sales representatives who report to them) don't have visibility into the same data that regional managers do.  ...read more

We have multiple country based teams in our account at the moment as child teams beneath the parent team "APAC". I have built different default property views for the different countries, however when looking to check through the display of different ones, I have to continuously change which view the parent team has access to, ie moving from AU to IN, VN to save, refresh, check, change, repeat.   Would be much easier if a parent team was automatically granted view of all default property views used by the child teams.  ...read more

Would like the ability to add a user to a static list right from the "action" section of that particular list.   If i know a user should be added to a static list, i have to go into Contacts, find user, add user to static list and select the specific list.   Would be more efficient to add user right from the list itself, search all users and select which user should be added. be able to add multiple user that way ...read more

As an admin user, we cannot see or view what the user sees or views making it rather difficult when testing or helping users and problem-solving through their issues - would be great to have the ability to view their settings from their eyes and see what they can see/view.   ...read more

Hi all 🙂   Our IT-department manages all our user-accounts within the company tools via ADFS. Currently we don't have Hubspot connected for SSO to our ADFS environment (this requires the enterprise edition and for us that's too big a step. Still, our IT department is the perfect team to manage all users and their rights within Hubspot. They can restrict or manage access (for example when employees leave the company or switch roles within the company.    So I was looking for a way to add them as users within Hubspot in order to have them manage users, teams, rights and roles in the future. However, Hubspot currently allows users to only assign the rights they own themselves to another user. As a result this requires an IT-user to have all rights (or even be a super admin), which from a security perspective is not desirable. it results in  mulitple super-users (or even super-admins) capable of (potentinally) messing with the entire system.   NOTE: I noticed that assigning rights for specific features is often not only assigned to IT but also to a specific user within the business as IT not always has the in-depth knowledge to oversee the consequences or desirablility of assigning a specific set of rights to a certain user. I consider the 'head of marketing' the owner of the CRM/Inbound process and as such the super admin of our Hubspot environment. Assigning IT to manage accounts in this situation functions as a fail-save and back-up to the super-admin and is also the structured place where accounts are set up when new employees enter the company or colleagues leave the company, etc. Howeve, having multiple super-admin accounts results in a bigger security risk.   In order to minimize that security risk within a single hubspot account in our environment, as a super admin I would like to be able to split the functional rights from the capability to create, manage, invite and (de-)activate users, group them into teams, configure roles and assign rights or roles to users or teams. the ideal scenario here is that an IT-user can be configured with no functional rights assigned other than the rights to manage users (etc.).   Does that make sence? I look forward to hearing more ideas about this (or suggestions on how to make it work. ...read more