Great minds think alike

RLehrhaupt · ‎Oct 24, 2022

While using the sales meeting page links, I discovered functionality that will be undesired as well as present a security issue. I believe this could be an issue for forms in general. When a form includes a field like "email" which is tied as a unique property to a contact, all associated property fields in the form will be overwritten for a contact if the email they entered exists. This means that if a 3rd party has a list of emails from the database, they could overwrite or erase information in the database. There should be an option to save or not save certain properties of a form to the database (and non-saved entries get logged as responses somewhere else). Additionally, a feature where the user has to validate their email with a code sent to them prior to form responses going directly to the database would be appreciated.

VPM · ‎Oct 18, 2022

Aujourd'hui les autorisations ne sont actuellement pas prises en charge pour les propriétés Soumission de feedback contrairement aux propriétés contacts ou entreprise. La confidentialité de certains questionnaire nécessite de pouvoir gérer une confidentialité des accès à ces propriétés afin de pouvoir contrôler leur accès à des équipes ou personnes en particulier.

KDarrah · ‎Oct 11, 2022

I have different level agents that can handle specific tickets. I can assign certain rules to label the tickets coming in as level 1 or 2 but if I have agents in both level 1 and 2 they will be assigned more tickets than agents in just one level. I would like to be able to set a rule that once an agent hits a certain number of tickets in their backlog then they cannot be assigned new tickets via the round robin. The system would look for the agent with the next available backlog space. This would incur a queue if all agents have reached their max number of tickets in their backlog (open tickets). Once an agent solves a ticket then the queue would assign the next ticket to them automatically.

DSzaloczi · ‎Oct 3, 2022

This feature would be for users with the permission to create permission sets. The goal is to be able to create session-based permission sets: starting the moment it is created and assigned AND a finish date could be also added: like one week time interval from today. This way we could be sure that we don´t forget removing user permissions from users who are only visitors or who take part in a campaign only seasonally. How? When assigning permission set to a user, a box would be there to tick if you want this feature. Also you could set the time interval there if you tick the box. This feature can be found in Salesforce and is used there frequently.

EBradley1 · ‎Oct 3, 2022

Emails from HubSpot (with GDPR enabled) include a link to unsubscribe. If you click on the link, you get a web page which asks you to input the email address to be unsubscribed. Here's the thing: the website will allow you to input ANY email address.. and if that address is in our database, the address will be unsubscribed. I don't understand why HubSpot would make the feature this way, so open to abuse. Why not simply use a unique key from the original email .. so we are pretty sure that the person unsubscribing is indeed the true owner of that email address.

SBladeni · ‎Oct 3, 2022

For all folders in Hubspot (emails, workflows, lists) it would great to have permissions so some folders can be restricted to some users

MaxGasumyants · ‎Oct 3, 2022

This would be a great feature to be able to choose custom avatar, e-mail, name on local Hubspot account. Sometimes people use one account to manage entirely different buisnesses (like myself). It would be useful to have possibility to customize "local" profile.

JY4 · ‎Sep 29, 2022

Ability to limit user to only access particular contact lists of contact data. This provides security when particular vendors need limited data access which can be definited by a static or active list, instead of a 'team'.

qureshi · ‎Sep 29, 2022

Currently, we have distributors in different countries working as partners, but obviously one does not know the other. Even though when setting up a ticket, if we choose a ticket owner, the members that are associated with that ticket owner can still tag the team members from other teams. In the same way, under settings, if one team member goes into "Users & Teams" and click on "Teams", they can see all the other teams, and if they click on any team, they can still see the names and email addresses associated. It would be great if we can have an option to restrict one team from another.

KMcDonnell · ‎Sep 26, 2022

I would love more control over access to specific areas of access for user permissions. Especially concerning contacts. I'd like users to be able to pull reports that include everything such as contacts and marketing but I don't want them to actually have access to view or edit those things. Some people just need to run reports and look at the data but not be able to actually access that data. I'd also like a more general "admin" access level (without having to manually create it) where I can give my developers access to almost everything but I don't want them to rotate API Keys, see billing or account info, or grant or revoke access for any of the other users. I shouldn't need to give half of my team "Super Admin" access so they can access what they need when all cyber security suggestions include limiting access to admin controls as much as possible. Would love a solution for this with more detailed access control.

Great minds think alike

(Security Recommendation) Confirm email & de-link form fields before info is put into database.

[Idée] Gestion des autorisations pour les propriétés "Soumission de feedback"

Rule Based Ticket Routing

Session based Permission sets

Subscription preferences open to abuse

Folder Permissions

Add possibility to setup local avatar from global account

Limit User to Access Contacts only In a Specific List

Restricting one team from another team

More control over permissions

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