Recently HubSpot released a new tool, the Prospecting Workspace. With that release an exiting tool was modified as well, for worse! The Tasks section used to have a right side panel which showed at a quick glance the current activity status. Tasks, calls, emails, all in one convenient place. Now that is replaced by an "ad" to a the new Prospecting tool, which is paywalled behind a paid Sales seat. I do not argue that Prospecting might be a fitting paid Sales functionality, but Tasks in themselves, together with full and easy visibility, are not and should not be! We have lots of paid Service users who use tasks as well, for example. So the fact that a new tool impacted negatively an otherwise perfectly functional tool seems like a delibrate strategy to push people into spending more, which is outrageous! Otherwise I can't find a reason for which the old panel would had to be removed, less so repurposed as an ad. HubSpot team, instead of taking away features please focus on fulfilling requests which sit in this community pages for years on end! Update: in the recent weeks the hyperlink to the Prospecting tool has been removed. So the "ad" aspect from before is gone, however I have recieved confirmation from mutiple HubSpot agents that currently there is no plan to bring back the old side panel. The reasoning being "maintenance cost". I assumed that meant server capacity, so I proposed that a "half-way" alternative be provided where we can embed self-made reports where the side bar used to be. No feedback on that yet either! Paywall aside, another major fallback of the Prospecting is that it does not even provide the same level of information; calls activity is missing for example.
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