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We have two types of customers - wholesale and retail. The wholesale customers are tagged using an integration called Wholesale Gorilla. When we utilise the shopify integration into hubspot, we end up with a whole lot of our retail customer contacts - which we don't want or need in our Hubspot CRM.   We have subsequently switched off this integration altogether. Now we have to manually enter our wholesale customer details.  What we would prefer is to re-install the integration and have it recognise the tags and only import customer contact details if they are tagged with "wholesale" tags. ... Exibir mais

My Data Protection Officer issued the current implementation of the email collection within the Chatflows. I activated the email collection feature in the chatflow and also the double optin feature in the emaill configuration and expected to send / receive double opt-ins after providing a email address within the chatflow. Well in short: That is not the case!   I contacted the support and they confirmed that there is no such implementation in place... I should manually send opt-in email or upgrade to a higher plan which also includes workflows which allow such implementation.   This is not feasible and also not well thought by HubSpot. With this implementation it is not able to use HubSpot (or this feature) aligned with GDPR compliance. This is very sad and also bad!    This is the email configuration: I am talkin about this feature. Please provide a solution for me.    ... Exibir mais

Is there a way to add the latest zoom recording as a separate contact property? The idea is that you can- 1. go to contacts  2. have a column that says "zoom recordings"  3. people can now sort by zoom recordings if they wish      ... Exibir mais

iOS and MacOS (possibly Android too?) allow apps to respond to custom scheme (protocol), allowing redirect URL to look like:   myoauth://oauth-callback/hubspot   This works fine with dropbox, google, etc. but Hubspot requires an HTTP/S protocol, which makes handling OAuth login on mobiles far harder than it needs to be.   Can you please remove the constraint on http/s, or allow us to override? ... Exibir mais

Hi,   The conversation inboxes are displayed in a different order, in different places, as follows: - in settings page they are displayed in alphabetical order, while - in conversations page, as well as the mobile app, they are displayed in the order they have been created.   I made 2 new test inboxes to see what I am talking about (see the screenshot below).     So I think I think it would be logical to have them sorted alphabetically everywhere (by default).   This helps a lot because if you work with many inboxes and want a particular ordering, you could just rename them in a way that would affect the display order (e.g. using prefixes like 1-, 2- , 3- etc).   A similar issue is with the snippets too. When you create the snippets you have to option to see them ordered alphabetically but when you acces them from the email window, you see them ordered alphabetically but in a reversed way. See below:       So I would suggest that the display order should be alphabetically and in the right order, in this case too. For those who are fine or prefer the "creation date order" the dev team could add a combobox button in settings, where the user is able to select weather he want the inbox/snippets to be ordered by creation date or alphabetically.   Thx for you attention with this matter. ... Exibir mais

Interested in an option to remove helpful hints within the drag and drop builder, like the screenshot. Seems this feature was recently added as of this writing. However, prior to these hints, it was already a clean visual of the final product before going to preview. Users know that sections are editable simply on the how the tool works.   Possible idea to create an option to turn stuff like this off within the email marketing builder?   ... Exibir mais