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View-only seats should still have the ability to connect and reconnect social media accounts (not the ability to post), but we need a way to have our company leaders enter their social media credentials into the platform. With HubSpot's recent switch to paid core seats, we have run into an issue with managing social media accounts because we cannot connect/reconnect View-only users' profiles. And we will not be asking them to give us their personal passwords. They only need to do this once a year and giving all of these users core seats does not make fiscal sense. ... Exibir mais

Hi HubSpot Support,   I support HubSpot/Threads integration in the HubSpot social media scheduling function if Threads sticks around and continues to grow.   Thank you ... Exibir mais

Currently, there is no functionality to post Reels or Stories to Instagram from HubSpot. This is extremely important as Instagram continues to transition to a heavily video content platform. Are you looking into implementing this feature anytime soon? If so, when? ... Exibir mais

While multiple images are allowed for Twitter and Facebook, only one is allowed for Instagram. All other social media scheduling platforms allow for multiple, can we get that capability in HubSpot as well? ... Exibir mais

    linked to these Forume messages, but no duplictates in the IDEA Forum:    I need to be able to respond to instagram messages via my Hubspot account.   Can you please look into utilizing the FB Business Manager API, to also integrate the Instagram Chat Messages.    I would like to be able to respond to those messages, in the same way, as I do with Facebook Messenger through HubSpot.    Hope this is being considered, and expanding the current beta chat scope.      FB Chat Beta: https://community.hubspot.com/t5/HubSpot-Ideas/Integrate-Facebook-Messenger-with-Conversations/idi-p/204375   Instgram Chat from Acedemy:  https://community.hubspot.com/t5/Academy-Learning-Center-Support/Answering-instagram-messages/m-p/273318 ... Exibir mais

We recently witnessed an astonishing growth in Meta's Threads, with the user count reaching a staggering 70 million within just 48 hours. It has become clear that enabling HubSpot to schedule and publish content directly to Threads is an essential requirement. ... Exibir mais

We currently publish our social media posts to all four channels that are currently available in HubSpot (Facebook, Instagram, X, and LinkedIn).   It would be great to be able to post to TikTok & Pinterest from the same social ads tool.   Are there any plans to implement these additional social channels? ... Exibir mais

Add the ability to repost social posts to another linked social account in HubSpot. For example, company A posts message, mother company B reposts the message via HubSpot. ... Exibir mais

Hello,   Is there any way you could add account Engagement Rate % and post ER % to the social media reporting dashboards? This is a basic metric for most social media reporting tools and would make life so much easier for social media managers as it cuts out human error in calculation, especially when trying to work out an account's overall ER.   Rightly or wrongly, most brand's use ER as a main KPI, so I'm sure it would be well recieved by others!   Thank you.  ... Exibir mais