Great minds think alike

It would be helpful if the Sprout Integration with HubSpot also included the social content. Our company currently uses Sprout for social media management! ...read more

This is something I really loved in previous social scheduling tools and was surprised not to see in Hubspot, the ability to drop quick notes on dates without having to draft a post, or schedule something.    Simply leave a note on a date in the calendar, it helps to map out post ideas, holidays, blocks for future content, etc. If you want to go crazy, colour-coded notes would also be a nice addition.  ...read more

This may be useful reference.   Our business operates and manages three brands, that each have 1 Twitter account and 1 Linkedin Page.    When looking at the Hubspot Social Media analytics, it seems we like can filter by Account Type, i.e. Twitter vs Linkedin, and then the individual accounts. I don't think we can filter by individual accounts, to do 1 Twitter and 1 Linkedin account.    I would like to suggest that HS built in a way that we can report on different combinations of social media accounts rather than just Account Type. For now, we will have to keep using a third party solution.   ...read more

I am accustomed to using Sprout and Sprinklr. I do not see a place to find net new followers, the percentage change in followers; the sources of new followers; the engagement rate per post; the overall engagement rate of all posts within a time frame on a specific network, etc. I also want to know who engaged with our posts. I saw the other post about impressions and that would be helpful, as well.  ...read more

It was great being able to track impressions within social reporting. You have this feature available under the Ads Add-On, however, this is important for many organic posts. It would be vital to be able to view impressions > leads > customers, similarly to the add-on. We originally had the ability to track impressions under the old social reporting, but the new launch has removed this.   This is critical for those who focus on brand awareness, and not just those who are focused on lead gen. ...read more

I would find it extremely beneficial in maximizing social media reach if there were a tool to automate sharing of posts generated on Hubspot. In explanantion my idea would be that if i have one business account that has bulk posts automated and generated and scheduled, that i would have th option to have other accounts ( owners, employees, partners, other companies connected under one umbrella) automatically share the posts. This would stream line the abilities of the company to have maximum reach per post. Thank you! ...read more

When our company has been tagged in a Twitter post/Tweet, in HubSpot we want to reply with a "Quote Tweet" so we can add context in our reply, not just simple Retweet or Reply to the poster. Please add this functionality. ...read more

HubSpot is not calculating "Quote Tweets" from Twitter in the "Retweet" numbers for posts created in/ originating in HubSpot. This makes it difficult to properly calculate engagement with our posts. Please add the number for "Quote Tweets" into the "Retweet" numbers, or create a seprate metric to track. ...read more

It would be a highly useful feature to be able to save social media reports from the social media analyzing tool with the total data amount.   Currently, when saving a report to a dashboard, HubSpot will save the report but it does not contain the total amount of data in the specific data (e.g. total amount of audiences, clicks, impressions across all networks). This makes reporting social metrics a bit hollow because the totals need to be added up by users outside of the report. Since social media is not an available data source in the custom report builder, this cannot be corrected manually there either.            ...read more