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When scheduling your social media posts for video content, the system does not allow you to customise the thumbnail. It creates an autoplay thumbnail based on the first frame.    Therefore in order to customise the thumbnail for social media video posts, you have to go directly to the social media platform to upload the content and select the thumbnail that you want.    This defeats the purpose of using hubspot to manage your social media content if you require customised thumbnails.  ... Afficher plus

Instagram integration for social media stats. ... Afficher plus

Would love to have the ability to upload video to social posts - as right now the only options are blogs, images and landing pages.  ... Afficher plus

We would like to upload multiple images in a social media post. Right now we are limited to one and will have to post directly to twitter, fb, and linkedin to upload more than one.   Thank you ... Afficher plus

I know that this has been brought up in the community before but the last posts are from 2019. Currently it's not possible to post carousel posts (multiple pictures) on instagram. This feature is a must-have for us. Any news regarding the API issues with FB/Instagram developers or other comments on this please. ... Afficher plus

The only way to add native subtitles to LinkedIn and Facebook video uploads, is by either Posting directly from LinkedIn/Facebook, skipping HS Hard-coding your subs into the video, then posting through HS Since the user experience on LinkedIn and Facebook is far superior with native subtitles rather than hard-coded ones, we now post directly through LinkedIn and Facebook instead of HubSpot social.   Uploading caption files alongside videos would be very valuable for us, as it would allow us to post through HubSpot and have proper insights and metrics. ... Afficher plus

I would like to suggest a feature or additional setup on social media section where I can directly interact/engage with the users who are commenting on our Facebook ad. At the moment, all I can see is a preview on the Facebook post ad (with the number of comments). ... Afficher plus

HubSpot should create the ability to @ mention companies and organizations when drafting a LinkedIn post in HubSpot. Being able to @ mention in LinkedIn posts would help our organization engage with clients and partners.    Since you're able to @ mention when posting from LinkedIn and you're able to @ mention when posting a Twitter post from HubSpot, it seems like building the function would be possible. ... Afficher plus

It would be great for any marketing team to be able to add hyperlinks to different social media posts (e.g. LinkedIn, Facebook, Twitter).  After taking a look at some documentation, it seems like the ability to add a hyperlinks on social post is not a functionality. Rather, when you link a page on the post, HubSpot will shorten the URL. In social channels, the only parts that can be hyperlinks would be the @ symbol connecting you to other social channels. As mentioned in this article, it is best to paste the full URL in the social post and it will automatically be shortened to a hubs.ly link. However, adding hyperlinks feature (as it is possible creating this particular post)  would help any Marketer to create more "clean", "readable" and good looking posts. An example: 1. Current state As mentioned in this article: https://knowledge.hubspot.com/articles/kcs_article/social/create-and-publish-social-posts  it is best to paste the full URL in the social post and it will automatically be shortened to a  hubsy.ly link: http://hubs.ly/ 2. Desired state: As mentioned in this article, it is best to paste the full URL in the social post and it will automatically be shortened to a hubs.ly link. ... Afficher plus