Great minds think alike

SianB · ‎May 26, 2022

Dear Hubspot, Every new member who joins our business is always surprised that Hubspot do not offer subfolders to further organise workflows, lists & templates. I understand it to be a basic requirment for most businesses and systems. Is this something we can expect to see very soon? Thanks, Sian.

jhearne · ‎Mar 3, 2020

We are a sales organization and have hundreds of email templates inside of Hubspot. While there are reports that show the overall performance of a template, there is no way to dive into that data and see all the contacts who were sent that template and opened it. I would like to be able to see a contact list of everyone who opened the email and be able to sort that list by who opened it the most, highest to lowest. If someone has opened an email 8 times and not yet replied, they should be at the top of my list for a follow-up phone call. I would start every day with that report if it existed, as it would help identify the warmest leads. All the data exists already within Hubspot, we just need this report to pull it together in a more actionable way.

Suzie-Mamava · ‎Oct 30, 2020

In the Government space, especially Department of Defense, clickable links for documents are frequently not allowed by their networks. I would like the ability to add attachments to templates, and have them carry over into sequences. This would greatly increase my ability to streamline communication and automate 60% of what I do into templates and sequences.

GAlmeida13 · ‎Sep 27, 2023

Olá, Comunidade Hubspot, tudo bem? Aqui usamos muito os disparos de mensagens de whatsApp através dos fluxos de trabalho, para nós é uma funcionalidade essencial e muito importante no nosso dia a dia. E seria muito bom poder acompanhar indicadores sobre a efetividade desses disparos. Quando acesso diretamente a página da Meta onde são cadastrados os modelos de mensagens (templates), eu consigo visualizar alguns indicadores como: Mensagens envidas, taxa de mensagens entregues e taxa de leitura de mensagens. Gostaria de solicitar que os relatórios de insights dos modelos de mensagens do WhatsApp disponibilizados pela Meta, também sejam adicionados ao Hubspot.

JimyMason · ‎Feb 14, 2024

Currently when you insert a link into an email template, hubspot auto populates the 'http://'. In doing this, it means you can't use links saved in hubspot properties, or sending someone to somewhere with an 'https://' link. I suggest if you specifically delete the prefix from the link, it should remain deleted.

noah · ‎Jun 15, 2017

Free users are limited to 5 templates; unfortunately if you have more (for example 10) template within your company free users only see the oldest 5 templates. I want to select (for every free user) what templates they can use.

crodgers · ‎Aug 30, 2019

My company is making some changes to our value proposition. Since we use that in just about all forms of communication, I need to go through each and every asset to update them. My sales team uses hundreds of snippets, many of which mention our value prop. Since exporting snippets isn't a current feature, I now have to manually go through hundreds of snippets to edit them individually. Yes, I could ask each sales team member to edit their own based on new messaging provided, but what is the reality that sales people will actually do this, or to be fair even have time for this? Frustrating.

pundir · ‎Jul 15, 2020

Often the most important information we want to provide our customers resides in nicely formatted beautiful tables (we usually copy from Excel and paste into Gmail). Unfortunately, Hubspot email templates and snippets do now allow tables. Hence our most common use case for templates and snippets is just wiped away, gone 😞 Hubspot should allow formatted tables in email templates and snippets.

Christine · ‎Jun 26, 2020

Allow all super admins to change owner on email template. It's a simple idea. Someone who worked for our company 5 years ago and is no longer here owns the template. Just the appearance of his name as the owner can be a deterrant for other sales members to use the template. I can't clone the template because I've reached my max of 5. I can't change the user because HubSpot doesn't offer this functionality. I'm not going to upgrade my account just to change a template owner. Fix this HubSpot

Lorenzoenns · ‎Feb 8, 2024

ADD FOLDER FILTER Currently, when you send a one-to-one email, you can select Templates, and choose to filter the Templates by the Owner. It would be very nice to have the option to filter by the Owner AND the Folder. We are given folders to organize our Templates when creating them, but no access to the folders specifically when search within a Contact Page. **Folders are accessible on the Mobile app, but not on the Desktop. FIXED ORDER FOR TEMPLATES We organize our Templates by name and want the most frequently used Templates in order. We use numbers in the Template Name to achieve some order, however it's a very finicky system. As you can see, '10' comes after '1', skipping '2', '3', and '4' etc... Please fix this... or better yet... Please give us the the option of arranging a FIXED order for the Templates we want to see listed here.

Great minds think alike

Subfolders Urgently Required

Email Template Open List

Ability to add attachments to templates & sequences

Relatorio de insights - Modelos de mensagens Meta

Allow removal of http:// prefix from hubspot links

Customize the 5 Sales Templates Seen by Free Users

Exporting Snippets

Formatted tables in email templates and snippets

Change Owner on Email Template

Organizing Template Emails by Folder & Fixed Order

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