Great minds think alike

I am unable to get mentions to work in Snippets. I put the @name but it doesn't seem to have worked. I even did it as a link. Is it not available? Or am I doing something wrong? I want the note to mention/ping someone so they don't miss it. Thanks! ...read more

As a member of the marketing team, we are always looking for improved ways to communicate with our sales teams. We have started to create snippets for new announcements, collateral, events, etc. However, every time we create a new snippet we have to write an email and share an overview of the snippet and the use case.    I was hoping there would be a way to create an internal workflow to alert team members when marketing creates a new snippet. I think it is important to have the ability to choose if you would like to send an alert to a specific person or people associated with a team.    A few solutions that come to mind:  Create a setting that allows users to send alerts to specific teams when a new snippet is created.  When a snippet is created, add a check box that says "Send notification?" and if checked, choose what teams or people you would like to send it too Add the ability in workflows to send an internal email when a new snippet is created Preferably, the solution is set up in the same view as snippet creation so it is a streamlined solution without multiple steps.    Use cases for teams:  The marketing team creates a snippet announcing a new piece of collateral, to promote an event or recent news. (team alert) The product team creates a snippet for a new product rollout or feature so everyone is communicating about it the same way (team alert) Someone creates a snippet for specific leadership team members (user alert)   ...read more

Make snippets available in the notes section when creating (or editing) a marekting campain task.    This functionality is already available for salespeople to make consistent notes or quickly answer prospects questions.  Snippets could benifit marketing teams as well!     Marketing Campaign Task:  Sales Task:   ...read more

Hey HubSpot! you're way too easy to use.    It's way to easy for sales reps to spam people using hubspot!   It would be great if you guys could help us out by adding a way to limit the number of sales emails. Would be a bonus if we could also limit the number of emails sent with a certain template.    Would be great to have that control inside of hubspot to enforce personalization.      ...read more

I recently chatted with support about the ability to customize messages that populate from templates to SalesNavigator.  That is a VERY helpful feature that is in use with Outreach.  Could you please make it available for Hubspot?   Thanks, Courtney ...read more

Hey there,   I would like to be able to amend my templates in the seqeunce process for all contacts at once, just like one can change the intervals for all of them under 'All contacts'. Please find attached a screenshot to visually elaborate.   Thanks for your time.   Best,   Philip   ...read more

Hello there, unfortunately, when you work with more than one business units in HubSpot you still can only use the "default" footer in e-mail templates. The footer then has to be changed in the e-mail that has been created based on the templates. This means that it has to be changed individually for each e-mail that refers to the different business unit. This is very error-prone. Please add a function that allows to save different footers in email templates.   Thank you very much and kind regards Lasse ...read more

We currently make monthly data trends templates for our sales team, but we have no idea of telling whether or not they have been used. We would love to be able to track specific template usage to see which templates are being sent out, when, and by who. It would also be nice to know how those templates are performing when sent out, but for the most part we need tracking to know if these templates are being sent out at all. ...read more

We use a template and within the template is a link - it pulls from a Property - a team member's meeting link url.   The link has no extra characters at the end in the template/email, kind of looks like this - https://zoom.com/call   But when you click the link within the email, it shows %E2%80%... at the end and the link is broken. So I have to paste it into a separate browser, take off the %E2%80%, and paste it back into the template/email.   In the workflow, it looks fine, shows the same url in quotes.   Any idea why the link within the Hubspot email template adds characters - and then does not work.   Thanks!   ...read more