Great minds think alike

Often the most important information we want to provide our customers resides in nicely formatted beautiful tables (we usually copy from Excel and paste into Gmail). Unfortunately, Hubspot email templates and snippets do now allow tables. Hence our most common use case for templates and snippets is just wiped away, gone 😞 Hubspot should allow formatted tables in email templates and snippets. ...read more

Allow all super admins to change owner on email template. It's a simple idea. Someone who worked for our company 5 years ago and is no longer here owns the template. Just the appearance of his name as the owner can be a deterrant for other sales members to use the template.  I can't clone the template because I've reached my max of 5. I can't change the user because HubSpot doesn't offer this functionality. I'm not going to upgrade my account just to change a template owner. Fix this HubSpot ...read more

Would be good if the same HS Marketing functionality for a deafult value for something like First Name and Compan Name was available in the HubSpot Sales Template feature.  Right now, there is no way to set a default fallback value for tokens.  ...read more

I want to be able to hyperlink some text with a token.  I want to store the URL for a user to sign up / create their account as a property, and then in a template say "Click here to sign up" (and hyperlink that CTA).          ...read more

IDEA: Allow us to use personalized tokens for sales templates!   Hubspot support confirmed that "we do not have the ability to insert personalized image tokens to pull in a marketing email and/or sales template."   USE CASE: Images are the perfect way to customize an email for Account Based Marketing. We'd like to include a screenshot of the website, a LinkedIn profile, etc. ...read more

Currently the only way to view template folders is "All" view. When switching to the "Owned by me" view, it only shows the templates, not folders. This makes it hard to keep templates organized. Please include folders I've created in the "Owned by me" view.   Also a view that doesn't show templates you've moved into a folder until you enter the folder would be great. If this was the default view i would be fine with that.  ...read more

The placeholder token could be a lot more useful with a small tweak,    at the moment, the placeholder token is *almost* very useful - it allows us to define custom information that the salesperson needs to amend before sending out a template, where that custom information isn't stored in a property field.    however, it still allows the salesperson to send out an email without having customised the placeholder token, which could end in poor customer experience.    At the moment, the placeholder token provides little extra added value than us defining them within the template itself. In fact, it's a little less useful, as in the template we can format it with yellow highlights around the text, which is more noticeable than the current format of the placeholder token.    what would be super useful, is if the system checked whether the placeholder tokens had been overwritten by the salesperson before allowing the email to be sent to the contact. It could even highlight the particular placeholder that the salesperson has failed to overwrite with a message that they forgot to fill it in - a bit like how users cannot complete forms without 'required fields'. This would help increase compliancy and accuracy.  ...read more

Wanted the additional ability to use products as personalisation tokens.    -Posted on behalf of customer ...read more

It would be great to have more or precise formatting options in the Sales Email Templates. Problems I'm facing up are: a standard font "Arial", which isn't available in the dropdown for the fonts yet the indent text button is missing to write on the same height as list items of a bulleted list More formatting options could be made available through adapting/optimizing the editor or through a option to change the editor to HTML-code (and adapt the styling in CSS). Thanks for consideration of this idea!   ...read more