Scott from the product team here.
In Sequences today, task completion is NOT required before progressing onto the next step in a sequence. For a sequence with multiple email steps, call tasks, and social touchpoints, this means that if a task step is not completed, future emails and tasks will still get sent or created.
We've heard from our users that there should be an option to require that a task be completed before sending the next email in a sequence, or before creating another net new task.
To solve this, we're evaluating support for this feature in Sequences:
If you're interested in talking with us more, or getting early access, upvote this post and we'll let you know as soon as it's available.
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