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I'd like to be able to alter which fieilds are shown on the Squences summary page. For me, meetings booked is not a metric that I am monitoring nor is it a CTA in my sequences so all have 0%. Seems like a wasted field in a summary Page.   I'd like to be able to chose which onces I have as a view (e.g. Open rate, Click Rate etc) instead of forced having fields that are irrelevant. ... Afficher plus

Currently, sequence filters have to be toggled everytime the sequences tool is accessed. It would be great if we could have saved view options (like we see in contacts) when accessing sequences. For example, instead of the only default view being 'Owner: Any' there's an 'Owner: Me' option, etc.  ... Afficher plus

At the moment there are a few fundamental things missing in Hubspot which forces sales teams to end up using other tools in their stack (Outreach / SalesLoft / Apollo etc.)   I know the idea of cold outreach maybe ideologically opposed to the idea of 'Inbound sales methodology), but the reality is that every scaling ord uses it! If Hubspot genuinely wants to be the platform for sales then it needs to invest in things like:   - More robust and longer sequences - Advanced email settings (for deliverability, custom tracking domain, records lookup etc) - Better native calling (this seems to be worked on) - Better reports and dashboards for SDR / BDR activity   They don't strike me as being complex features to add to exiting tools they have, but they are fundamental to ensuring people use Hubspot as opposed to begrudgingly paying for something else in their stack.    If Hubspot wants to be the no.1 CRM for scaling businesses then these features are really a must! ... Afficher plus

I'm working on utilizing sequences further but was told that Hubspot is unable to BCC an additional CRM (Salesforce) for tracking purposes within Sequences. It appears your able to BCC external CRM's outside of Sequences, so would love to see that capability within the function itself.  Sequences are a phenomenal tool for automating and analyzing interaction with clientele, but not being able to have that sync with Salesforce is a big bottleneck for tracking purposes.  ... Afficher plus

If someone books a meeting through the meetings link in a sequenced email, it counts towards the meeting rate for that sequence. What often happens for my clients though, is that the prospect doesn't book a meeting using the meetings link in the first two sequenced emails sent, so the sales rep gets a task to call them - on the call, they're able to schedule a meeting.    That calling task is part of the sequence, and often there are additional emails and call follow ups scheduled after it is completed. BUT if you book a meeting while on a call with someone, the scheduled meeting won't be attributed back to the sequence even though the contact is still currently enrolled in the sequence and the call that led to the booked meeting was an action from the sequence. This causes 2 problems - inaccurate meeting rate reporting for the sequence, and contacts stay enrolled in sequences even though they acheived the goal - they just achieved it over the phone rather than through email - requiring sale reps to have to create supplemental reports and to remember to manually unenroll the contact from the sequence.   Please make it possible to attribute booked meetings from call tasks to the sequence's meeting rate - it would be great if sales reps had the power to choose. Like an option to tick when booking the meeting would appear saying something like "hey this contact is currently in a sequence, did this booked meeting come from an action in the sequence" (if yes, the meeting would get attributed and they'd get unenrolled from the sequence - if not, they stay enrolled and the meeting doesn't get attributed)   Also would be nice that even after a sequence ends, if someone books a meeting using a link from one of the sequenced emails later if that could get attributed back to the meeting rate of the sequence, but I already saw there's an idea out there for this.  ... Afficher plus

I would really appreciate if there is way to restore the deleted sequences as it is a pain when someone accidentaly deleted the sequences ... Afficher plus

There should be a bulk re-enroll option in sequences when the inbox gets disconnected or contacts get un-enrolled. Currently, we need to manually re-enroll each contact from the point the sequence stopped. It is really time-consuming. The bulk re-enroll option should be there for the contacts to be enrolled in the sequence again from the point it stopped. This is product development 101. ... Afficher plus

I'd love the ability to respond to an email reply using a sequence so that after a prospect or client reponds, I can send them a chain of emails that I sequence one time.   Example, I have a call with someone and send a thank you note. They reply and say thanks, let's touch base in 2 months. I want the ability to send a sequence directly to their reply that will followup in 2 months and then send some emails threaded to that same email chain after that.   Thanks! ... Afficher plus