Las grandes mentes piensan igual

Michael-Young · ‎nov 18, 2020

The new Marketing Email Health Tool is a nice enhancement to HubSpot. However it does not currently include emails sent from Sequences. To get a more complete picture of how good or bad our emails are, we need the tool to include these too. Please include this so we can wholisticaly improve our communications!

bdlarson79 · ‎nov 18, 2020

I lead a team of Sales Development Reps. Our cheif KPI is Sales Qualified Leads. We just don't use the "meeting Link" as our chief purpose of a sequence, and I'd bet my salary the majority of sequence users don't either. Sure meeting links are great but I'd like to be able to customize that Meeting Rate column that is default in every sequence. Imagine if i could see % of enrollees that become SQL, or visit a certain url, or watch a video etc. I'd like to be able to customize in small ways what the sequence measures. I would also like to have a sales A/B test feature within sequences etc. I'd like to control what goes in the "meeting rate" slot. Could be % that become X or % that go to a URL etc.

DOatley

There main issues I found through testing. I want HubSpot to support Aptos as a default font for emails (from the email editor, and in sequences). I have set Sans Serif set as the font family in HubSpot and when and typing directly in the Editor, my emails are sent using Arial. (Note: Microsoft replaced Arial with Calibri in 2007 and with Aptos in 2024) I consistently use size 11 in e-mails from Outlook (if I copy draft Aptos text into Hubspot, the Aptos font is used when HubSpot sends the mail, however, HubSpot consistently changes the size to 12 when it sends the mail, why? I use Outlook and iPhone for manual e-mail and both clients have recently replaced Calibri with Aptos as the default font. Aptos belongs to the Sans Serif font family and it is described as the perfect font for high-resolution screens. In HubSpot, I cannot pick Aptos as a font, I can only pick a font family. When picking Sans Serif as font family HubSpot uses Arial as the font. How can I update it to Aptos? Calibri replaced Ariel in Outlook and Word in 2007. Aptos does work as a font in HubSpot if I copy and paste it into the mail editor or a sequence but there is an additional bug too. If I draft a message in Outlook using Aptos size 11 (as per my default setting) and copy this text into any kind of mailout from HubSpot or a sequence, HubSpot will send the message using Aptos but the size changes to size 12. I tested it with sizes 14,13,12,11,10,9,8 and HubSpot consistently changes the size of any text (and this includes other text further down in the mail thread) from sizes 11 and 13 to size 12. Size 9 was not changed when tested. Kindly investigate this and revert with a solution. I want my mailouts to be consistent across my mail clients and HubSpot.

SSobola · ‎dic 20, 2023

Allow contacts to be unenroled from a sequence when they accept a meeting invite sent via a 3rd party app such as Google Meets. Currently unenrollment settings from sequences only include meetings created in Hubspot scheduling pages.

Arosullivan · ‎feb 3, 2023

Posting on behalf of customer: Sequences currently don't allow for contacts to be enrolled without having an email address for the contact. It would be a great idea to have the ability to create a Sequence with "Call tasks" and/or "Linkedin tasks" that we can then enroll contacts into.

ABopela · ‎feb 16, 2022

Please allow a filter for timezones. As a sales professional- contacting my prospects in a respectable timeframe is helpful. If I can add a filter to tasks and clients by state/ or timezone that would be incredibly helpful.

LVarvashevich · ‎nov 25, 2021

Hi Hub Spot Team! Could you be so kind to deliver the function where the users can see the dates of scheduled sequences in the calendar view? It is much easier to see and manage them in terms of planning in this visual form. Thanks Liza

nfoisy · ‎jun 29, 2020

I'd like to suggest a feature that I am amazed is not already in HubSpot. When we enroll prospects in our sequences, they go through the sequence and are unenrolled after the last email is sent. I always believed that our CRM had the intelligence to not allow us to enroll the same exact contact in the same exact sequence a second time, as this would look bad on our end sending the prospect an identical string of emails that were supposed to look like the sales rep took the time to write for just them. However, I recently discovered that this is not the case, and contacts can be enrolled in the same exact sequence unlimited times. This poses great difficulty for my sales rep as they each have thousands of contacts that they own, and they now need to spend a great deal of time using filters to figure out who has already been enrolled in a particular sequence and who has not (especially because there is no filter for "contact has been enrolled in sequence XYZ"). Here's my incredibly simple recommendation: give us an option on sequences that states: Contacts can not be enrolled in this sequence multiple times. Make it a yes or no selection. We have this ability with workflows, and it works wonderfully. I need to make my sales rep's lives as easy as possible to let them spend all their time closing deals, and this very simple feature would let me take the guess work out for them and prevent mistakes that make us look bad!

benzil · ‎jun 8, 2020

Sequences are automatically unenrolled when a contact responds to an email, this is understandable as we wouldn't want to send another email in the sequence if the contact responds in such a way that would make the next automatic contact inappropriate. However many times that a contact responds it's simply to say 'thanks'. And in most cases, I want the sequence to carry on. In these cases, i then have to re-setup the entire sequence (including any customisations i make), but if one or more of the sequence steps has already happened, i cannot use the sequence and have to set up manually. It's quite an inefficient process. It would be very helpful to have the sequence pause rather than stop altogether, and then it could be the sales person's discretion as to whether to carry on the sequence or not, based on the response the contact gave. The default should certainly be to stop, but the ability to carry it on at a click of a button would save a significant amount of time.

RShayler · ‎feb 25, 2024

Hi everyone, I have come across an incredibly annoying feature of HubSpot that I wanted to share here to see if other people have experienced it.... It is to do with email subject lines not tracking and threading through in sequences. For arguments sake, let's say I create a sequence with 2 steps. First step is a manual email. With the Subject line 'First Step'. Second step is an automated email, but HubSpot forces me to pick a template. And email templates, I am forced to pre-determine my subject line. For this example, let's say the template subject line is 'Hello'. So when the 2nd automated email comes around after the pre-determined amount of time has passed since email 1 has been sent out. The subject line changes, from 'First Step' to 'Hello' and kind of looks like a new email. Although the thread of email 1 is still, sort of in the body of my automated email 2. Thje subject is different, and it looks like a whole new email, and not really like a thread. This problem also happens with manual emails. So let's say in the previous example, I choose a manual email as my seond step. When I am prompted to write my second manual email when going through my tasks for the day, the email box pops up, but I am unable to see my previous email in the box, and the subject line hasn't been populated with my previous subject line (that being 'first step'). From testing, if I manually copy and paste 'first step' into the subject line for manual email 2 of the sequence, it then does go out and looks like a single, threaded email, but I would much prefer if this subject line was already populated with my original subject line from email 1. (for context, I am setting up these sequences and prompting HubSpot to relate email 2 to email 1 in a thread). So 2 things I would loce changed. Automated emails to have a 'related to email 1' function available for the subject line for me to populate in my template. Subject lines (and body of email) to appear in manual emails that are related to another email. Thanks!

Las grandes mentes piensan igual

Expand Email Health Tool to Include Sequences

Sequence Custom Conversion Report

Support for Aptos and size 11 in HubSpot e-mails

Sequence unenrolment settings for 3rd party apps

Allow contacts to enroll in a Sequence without email address

Separate contacts and tasks by timezone

Calendar view scheduled sequences

Option to prevent sequence re-enrollement

Re-enrole sequence from where it left off

Email Subject Lines Not Tracking In Sequences

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