Great minds think alike

I noticed today that emails that are sent using the fully automated mode in the prospecting agents are sent with the disclaimer (that the email was created via AI) and also that you can't edit the template (no space between the last sentence and the signature for example...).   Would be nice to have this option. ...read more

I want to be able to create a list of contacts that clicked on a specific link within a sequence. This is functionality that you can do with marketing emails but can't do within sequence emails.  ...read more

Currently, the delay time between emails in Breeze sequences used by prospecting agents is fixed and cannot be modified. It would be extremely useful to allow customization of the delay between each email, enabling teams to better adapt their outreach strategy, align with different time zones, and improve the timing of follow-ups. This added flexibility would make Breeze an even more powerful tool for SDR teams. ...read more

Currently View Only seats limit access to view reports from key tools like Sequences and Surveys. As View Only seats are going to be used by managers and executives who don't need to do anything on HubSpot but want to see reporting, it makes sense to allow them to view reporting for ALL tools used on the Platform.  ...read more

The sequence unenrollment criteria is super outdated.  We really need a way to 1. NOT unenroll from sequence when customer replies and 2. Use other list filter criteria to unenroll from the sequence. This would reduce the amount of needless workflows set up to unenroll contacts from sequences.   It's so limiting right now and results in confused customers when we continue to reach out after they pay/update credit cards. Also we don't want to unenroll until they do pay/update credit cards     ...read more

Currently, there's no customization for holidays and business days in Sequences. There's no efficient way to exclude any specific days when setting up a sequence. The only option available now is to exclude "Business Days", which is just Mon-Fri for every week, not taking any holidays into account.    It'd be nice to have the customizable option to: 1) Exclude any specific day 2) Custom our own "Holiday Calendar" and exclude these days   Additionally, once there are contacts enrolled to a sequence, edits to "delay time" in between steps do not reflect on currently enrolled contacts. The only way to do it is to manually unenroll those contacts and re-enroll them. However, there's also no way to keep track of those contacts except for manually documenting them. ...read more

Hello product team,   For HubSpot admins, one of the biggest challenges is keeping a portal organized, cleaned up and prevent overall chaos. Especially in Enterprise portals with sometimes hundreds of users, it's almost impossible to get users to follow a naming convention for email names, landing page names, workflow names. Quickly this becomes a cat and mouse game where HubSpot have to constantly chase and remind users to name their assets correctly.   Why is this currently a bad user experience for users?   Naming conventions are usually documented outside of HubSpot, in a wiki, stored as a Google Doc or something similar along the same lines. Forcing them to interrupt what they're currently doing, look up a naming convention and then come back means that they're losing time. They also have to leave HubSpot momentarily. Even then, they might misunderstand the naming convention and type in an incorrect name.   Why is this currently a bad user experience for admins?   Incorrect naming means that list or workflow filters for Recent conversion might not work. It can also mean that reports become a mess, if these reports are pulling in asset names.   If admins have to look into this on a permanent basis, in portals where there are new assets every day, this takes time away from developing the HubSpot portal and generating more value for all users.   Here's what a solution could look like   To solve this, it would be great if there were tools to enforce a naming convention. Ideally, admins would specify what constitutes a correctly named asset and similar to the forms editor, arrange fields to their liking.   Here's a quick mockup of what this could look like when creating a new page.     The user could select from dropdowns which team they belong to, the language of the assets, the asset type, include a title and date. The system would then generate a title from this that cannot be further edited.   Admins should be able to specify the options for each dropdown, separators, order and field validation (e.g. max length for a title).   (In case this is eventually introduced, please consider to make this a feature that is at least included in all Professional and Enterprise subscriptions.)   I would love to see this for all assets in HubSpot: emails, workflows, lists, campaigns, imports, properties, files etc.   Thanks in advance for reviewing! ...read more

Common sense tells us that we should be manually following up with contacts that are actively engaging with our content (documents).  Hubspot tracks who has opened documents, and can even tell us how many seconds they've spent on each page.  This is valuable, actionable, timely information.  However, accessing this information from the UI today is a brutal, painstaking manual effort.  For example, to discover that someone did this: frankly requires a lot of effort/luck. The process today: 1. of the hundreds or more documents, click the correct one 2. of the potentially hundreds or more of people that clicked a link, click on Details next that person's name... This information is sales gold and it is not indexed for reporting.  You cannot create a dashboard to review this information.  You can not create a task, or sequence, or workflow based on any of this intelligence.  It is such a shame because acting on this information is mutually benefitial to the Hubspot user and the contact.    Please make the information related to our Documents (and even Sequences) functionally accessable.  If you really want to make the Sales Workspace useful, pump that intelligence here:     Please, and thank you. 🙂     ...read more

Auto associate contact/deal/company to tasks created by sequences. This would be very helpful and would make our task list much more organized! ...read more