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When a contact that is enrolled in a sequence bounces, Hubspot unenrolls that contact from the sequence. Currently, it is not possible to access any of the emails that I had spent time writing for that contact, which means that I need to re-customize the entire sequence when reaching out to that contact or another individual in that company again. I am so surprised Hubspot provides no way to access the customized sequence emails that have been written for contacts. Hubspot, PLEASE make it possible to access these, whether it be on the contact record as a scheduled email or within the sequence itself. The lack of this feature has resulted in so much time lost for me and my sales reps. ... Afficher plus

When leveraging the filter for Recent Sales Email Replied, we're finding that contacts who are CC'd on an email are displaying in the results. This creates misleading reporting, incorrectly attributing a "reply" to someone who didn't actually respond to the email. When wanting to create automation around recent replies (say to automate task creation for Sales to follow up in X time, or send surveys to contacts who've recently responded/interacted with Sales, or send specific Marketing campaigns), this failure creates time-consuming sorting work in order to ensure we're delivering a great customer experience. Would love to see Hubspot come up with a way to sort out CC'd contacts so that they're not misrepresented in our data.  ... Afficher plus

I prefer sending emails directly from Outlook with the HubSpot Sales Plugin tool.   I really wish there was a shortcut to create and follow up tasks associated with email contacts and the company involved. Now I manually have to do this in HubSpot instead of being able to do it in this sidebar. Would really save me and other a lot of time.     ... Afficher plus

Hola buen dia, envio esta idea para que alguien la pueda desarrollar, deberian de implementar alguna manera para recibir pagos desde Colombia, utilizando las pasarelas de pago existentes y habilitadas por PSE.   Muchas gracias ... Afficher plus

This is for HubSpot, please upvote this and let's ge tthis fixed up! Add T&Cs to the over-all HubSpot settings so we can set defult terms Add tabs on the Quote page so when an attached deal is changed to 'Lost' the quote is archived, when deal is chaged to 'On Hold' the quote status is changed also Have history log in Deal acitivity of changes to Quotes so you can refer to previous variations of the quote Create reporting to assess how often and by how much a varriation has been done on Quotes Allow pepole to still view the Quote after expiry and just mark it with a badge saying 'Expired' - the current landing page is horrible Think I've covered it all. Please comment and add more. let's get HubSpot to pay atention! ... Afficher plus

I am missing a feature where I can scroll multiple recipients and see their profile information in Outlook. Add-in shows only one recipient who is the last in my recipient list. I always have to delete others to see the profile of the contact that is for example in the beginning of my recipient list, which is quite annoying. I think it could be easily solved by adding the feature that enables you to scroll your recipient list.  ... Afficher plus

Internal HR / sensitive documents are often sent outbound or received inbound to HubSpot connected inboxes, making HubSpot a potentially risk-inducing subprocessor of sensitive information.    The only recourse I've found so far is to manually search up specific keywords associated at contact level, and hand-delete emails one by one which is imperfect and tiring.    Greater functionality in the ability to "Never Log Emails" inbound/outbound that contain a certain keyword "CONFIDENTIAL", and especially if there's a parameter for specifying internal or internal+external emails would give HubSpot a compliance advantage that other CRMs do not offer. ... Afficher plus

I would like to propose the idea of being able to utilize Sales Professional to send an email to a list or many contacts at once. We switched to trying out the Sales platform because there are barriers with Marketing, mainly that the industry I function in has very strict spam/junk filters. Emails that are sent through Hubspot Marketing are often missed because of how they are marked/filtered. The sales function allows for integration with our Outlook, so the email is going through my email, and thus we avoid the barriers presented by Marketing. The solution to our problem... 1. Allow Sales to be sent to a list OR several contacts. We would need to still send on a person-to-person basis so, perhaps, creating a task that would allow the same email being sent to ALL contacts and tracked separately. 2. Perhaps the Marketing tool can be granted the same integration Sales has with the external inboxes. The fundamental piece missing from marketing is the fact it's not coming directly through our inboxes and isn't being received. The info we send to folks is often very important and we need to be sure it's delivered. 3. Allow for BBC's to be tracked using the Sales tool with external emails. I know this is very unlikely as it's a BBC function used to track these.   For transparency's sake, I work for a global marketing non-profit. Hubspot was chosen as our marketing tool. I work in member and stakeholder services managing approximately 500 contacts. We often send vital information that must be received by these contacts in a timely manner. We do not have the budget to subcribe to an additional CRM.   Any information that can be presented that can help us to 1. mass communicate with our stakeholders 2. avoid the issues presenting by sending marketing emails and 3. maintain animosity in email comms would be greatly appreciated.   Another solution... allow the Sales Pro platform/plugin to track BCC.    ... Afficher plus