Great minds think alike

Most of my email opens tracked are from the famous Someone. I almost always email multiple people.  I understand the tracking pixel cannot be customized when using the HubSpot plugin for Office 365 or other mail clients. However, within the HubSpot browser app or the HubSpot phone apps, it seems reasonable you can create a unique pixel for every person included in the email. At the very least, you should be able to strip out pixels for anyone on the excluded list (like co-workers for my company).  Without more granular tracking, the feature is rarely helpful and very annoying because of all the notifications. Then it only has value with email marketing campaigns.  Please consider investing resources to make this feature infinitely more helpful for all your users.  ...read more

We had a client reach out asking if it's possible to have a setting for the most recent deal to be listed when logging emails in Outlook toward a deal in HubSpot. Right now,  there is no way to organize the deals that are the most recent to the contact itself or when logging any email from the plugin (but it should display the first 10 deals associated with a contact). It would help them find deals quicker and be able to move them through the funnel quicker,    ...read more

Goal: Provide more flexibility in subscription management associated with sales emails as well as a more consistant CRM administration experience.   (Who + value): Admins - More consistant and expected behavior of the CRM saves time and reduces context switching which makes Admins more efficient. Marketing - Ensures consistant branding, prevents accidental unsubscribes where a prospect clicks "fewer emails from me" and ends up unenrolling from all marketing as well as sales emails. Customers/Prospects - better experience interacting with Sales Reps by making it easier to unsubscribe from their emails specifically without needing to go to a new page. Product deficencies to address: Unsubscribe link present in emails doesn't use any of the pages defined in https://app.hubspot.com/settings/{hub_id}/marketing/email/subscriptions Alternatively, it isn't possible to create a sales-specific subscription page Cannot create a link that would specifically unsubscribe from sales emails and prevent customers/prospects from needing to open a new page to manage their preferences ...read more

It would be great to have the possibility to prevent the automatic creation of contacts from our own company (employees). For example, a rule to exclude the creation of contacts by domain.  ...read more

The 'insert proposed times' meeting function is great but at the moment is limited to a maximum of 1 hour duration. This means that it can't be used to schedule longer sessions for things like workshops or detailed reviews. Impact: longer meetings are often the kind where being able to suggest specific times rather than allowing the recipient to select any availability from your calendar is a huge benefit. It would give greater control to those setting the meeting and the same fluid HubSpot experience for the recipient as they get using the standard scheduler. Functionality: allow duration of over 1 hour in the insert proposed times meeting scheduler. Users: any marketing, sales, or service user needing to schedule time with someone where the meeting is likely to be over an hour. ...read more

We are looking to be able to schedule a series of meetings with our clients and have all of the meetings show up on the calendar and connected to the associated records.    Current Challenge You are unable to schedule a recurring meeting from within the HubSpot CRM. The only option is to use the meeting scheduling tools of Google, Microsoft, Zoom, or other platforms that allow for reoccurring meetings. The challenge here is that only the first scheduled meeting shows up in the HubSpot CRM. This poses a challenge when a different user wants to see what meetings a client may have upcoming.    Current Workaround Currently, the only way around this is to schedule each meeting individually from the CRM or your calendar tool. This works but if you are scheduling a series of meetings this can be a bit tedious.    Ideal Solution Ideally, it would be possible to schedule meetings in bulk from either a sequence or similar capability that would allow one to schedule a reoccurring meeting where each meeting is an individual meeting.    So, for example, You are scheduling a client onboarding series of meetings you would be able to select the template that you want to use for the meeting, the number of meetings, the day of the week they are to occur, and the time of the meeting. HubSpot would then send out the series of meetings that are to take place, with custom tokens in the meeting name and body.    The Process would look something like this.  Meeting Scheduling Form Reoccurrence Settings Outcome     ...read more

Hi, Apple's Native Mail App on macOS would really benefit from having an add-on from HubSpot. Yes, a lot of people use this, especially now that iCloud has launched their NEW FEATURE.   Use Custom Email Domain with iCloud Mail   When you subscribe to iCloud+, you can use a custom domain name that you already own to personalize your iCloud email address, or you can purchase a new domain. It's 1 EUR per month, with 50 Gb storage. It's very cost-efficient AND their apps are very efficient in iOS memory usage!   https://support.apple.com/en-us/HT212514       THANK YOU! You guys rock at HubSpot! ...read more

For some users, custom objects are more important than the default objects provided by HubSpot. It would be helpful and time-saving to be able to log an email sent via the sales extension to a custom object (as is currently possible with default objects like contacts, companies, deals and tickets).  This idea already exists for the Outlook Add-in, but ideally, it will become available for all the sales extensions.  https://community.hubspot.com/t5/HubSpot-Ideas/Ability-to-log-emails-to-a-custom-object-record-when-using/idi-p/549945 ...read more

Within the "Automation" tab and within "Sequences", I am looking for away to directly display the email in the sequence without having to click on Actions and then click on edit email. ...read more