Great minds think alike

Sesha · ‎Apr 6, 2017

Hi, Currently eMail thread with sequence is only for gmail users. However we use outlook and hence each email is being sent separately without a thread of the past emails. For eg. I have a sequence of 4 emails sent over the period of 1 week ( sent every alternate day if I don't receive any resposne back from the prospect ). When the prospect looks at the 4th eMail, somtime the prospect thinks that we are reaching out to them for the very first time. But that's not the case. If we have the email thread ( of the past 3 emails sent ) then this would help us as well as the prospect. Looking forward to hear from you. Cheers, Sesha

KiwiJen83 · ‎Mar 16, 2017

I know out-of-office messages shouldn't unenroll someone from a sales sequence, but sometimes it happens anyway. In that case, it would be nice to be able to "re-enroll" the contact in the sequence at the same point where they left off.

usadreamclean · ‎Mar 12, 2017

*CRM users have to click through this prompt every time they launch a Sequence (painful and the lost time/productivity becomes pretty staggering for regular Sequence users). *There's no value to the user after they've seen this prompt just a few times (users get your simple point after being told just once or twice). You're only slowing down and impeding the effectiveness of your users after the first few reminders (i.e., you have a feature that creates negative leverage for the user, which is roughly the oppositie of what any good technology should do). *I recommend giving users the option to turn off this reminder. *Alternatively, after a small number of consecutive instances of a user sending Sequences (e.g., after, say, launching 3 sequences within a 24 hour period), the prompts should automatically turn off.

Great minds think alike

email thread for Sequence in Outlook

Re-Enroll in Sequence

Annoying reminder re: sequence step customization -- create option/feature to shut this off

Recently delivered

Recently in beta