If a user has the mobile app installed on their phone, they will automatically receive push notifications whenever a new meeting is booked with them. Unfortunately, there are two huge flaws with this functionality: 1) The meeting time displayed in the notification will always be in the account's default time zone, rather than the time zone for the user's mobile device or the time zone that was selected when the meeting was booked. This is understandably problematic for national or international businesses with reps that span time zones. Support has told me that they are aware of this issue, however it would be a very large/complicated project to address so it is not currently on the roadmap. Which....is what it is, I suppose. We *could* live with this if not for issue #2... 2) The meeting time in the push notification does not include *any* time zone. This is understandably very confusing for sales reps, especially if they receive a calendar invite and email notification at the same time with different meeting times - this slows them down and adds to the mental load of managing their day-to-day workload. We're "lucky" in the sense that our reps only work across 2 time zones - US Central Time and US Eastern time. For the half of our sales force that is in Eastern, they can do the quick math in their head and add an hour to the meeting time (that is, if they are aware that the default is the account time zone -- and I'm sure not all of them will remember this). But what about international companies? Or those with reps in both Hawaii and New York? I can't imagine how frustrating this must be. Requesting that HubSpot please, at minimum, add the default account time zone to the push notification so users know they need to review the time further.
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