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Hello  I'd like to request an integration with https://physiotec.ca/us/en/. Thank you  ... Exibir mais

I kindly ask you to make the Introduction text changeable! "You recently asked us for help with an issue 'Ticket: ID Ticket: Subject'."   I dont want to sent out the Hubspot Ticket ID, because the customer knows the SAP-CRM Ticket ID as a reference.   BR Maximilian ... Exibir mais

I think the following issue is of high importance.   The inbox + team email was designed in a way so that multiple users can have access to it with the possibility to configure which users have access to certain inboxes.   But you can also create separate inboxes for each user so that they can easier track the emails received on their personal emails.   Now here is what we have: user Mike which uses mike@domain.com that is conected to Mike's inbox  user John which uses john@domain.com that is connected to John's inbox user Laura which uses laura@domain that is connected to Laura's inbox.   Laura has been also granted acces to Mike's and John's inbox for supervising purposes. She may also want to reply to an email that has been received by Mike.   When she does this, the default sending email is Mike's. The recipient will receive an email from Mike email but with Laura's signature which is totally wrong. See the photo below.     So in ordert to avoid such mistakes is best that each user can setup a default sending email.   Thanks.   ... Exibir mais

When I use templates I sometimes "edit" for personal touches depending on who I am emailing  - - - but, by the time I get to the bottom to hit send I sometimes "forget" to postdate the letter and end up sending it out that day . . Yes, I am that busy that I sometimes forget to change the send date   A great option would be to be able to pick the send date "first" ...  . then edit my letter and hit a final "send" button ... Exibir mais

I would like to propose the idea of being able to utilize Sales Professional to send an email to a list or many contacts at once. We switched to trying out the Sales platform because there are barriers with Marketing, mainly that the industry I function in has very strict spam/junk filters. Emails that are sent through Hubspot Marketing are often missed because of how they are marked/filtered. The sales function allows for integration with our Outlook, so the email is going through my email, and thus we avoid the barriers presented by Marketing. The solution to our problem... 1. Allow Sales to be sent to a list OR several contacts. We would need to still send on a person-to-person basis so, perhaps, creating a task that would allow the same email being sent to ALL contacts and tracked separately. 2. Perhaps the Marketing tool can be granted the same integration Sales has with the external inboxes. The fundamental piece missing from marketing is the fact it's not coming directly through our inboxes and isn't being received. The info we send to folks is often very important and we need to be sure it's delivered. 3. Allow for BBC's to be tracked using the Sales tool with external emails. I know this is very unlikely as it's a BBC function used to track these.   For transparency's sake, I work for a global marketing non-profit. Hubspot was chosen as our marketing tool. I work in member and stakeholder services managing approximately 500 contacts. We often send vital information that must be received by these contacts in a timely manner. We do not have the budget to subcribe to an additional CRM.   Any information that can be presented that can help us to 1. mass communicate with our stakeholders 2. avoid the issues presenting by sending marketing emails and 3. maintain animosity in email comms would be greatly appreciated.   Another solution... allow the Sales Pro platform/plugin to track BCC.    ... Exibir mais

Hi.    Please add more languages to the knowledge base tool. We use Hubspot extensively but are always limited with the default language supports. I get that language mutations cost, but enabling multiple languages in the knowledge base tool should not be a limit.   Thank you. Jure ... Exibir mais

We were told by our onboarding specialist that a new feature has been released to the Marketing Hub that allows you to archive old contacts so they aren't counted for billing but can be restored to  active if they come back. We would love that feature be released to the Sales Hub. ... Exibir mais

Hi,   We are fairly new to HubSpot and have been trying to integrate the RingCentral app over the last few months.   It turns out that unless you are a super admin user you can't use the integration unless you have ''delete'' permissions to a significant part of the database.   This is completely unreasonable from a business continuity aspect as poses too greater risk for a user with this access to wipe out the database.   I understand the write/delete is in a single API condition meaning a tremendous amount of coding work needs to be redone to separate the 2 however I believe this will become a bigger issue especially as HubSpot tries to engage larger corporations in the APAC region.   Until this is resolved we are not willing to take the risk and therefore miss out on a sought after omnichannell functionality.     ... Exibir mais