Great minds think alike

Can we get a feature that allows you to remove and change the unpublish date on web version URLs for emails? Preferably in bulk for all emails that were already sent?    We have several emails that were already sent with web version URLs set to expire in 6 months, but want to remove the expiration date on those URLs for future viewing if needed. ...read more

When working with international customers, templates for marketing e-mails are set-up in the language of each country. By allowing us to assign templates to a User or Team, we can make sure we have a better overview for every user on templates only relevant for them! ...read more

Currently, once approved, automated, RSS, and blog subscription emails cannot be recalled. Nonetheless, having the capability to recall such emails while they are still in the 'draft' stage would be highly beneficial. I acknowledge that for this specific email type, approval is required only once. Subsequent updates to the email can be promptly published without the need for reapproval, but if those are not published just yet and need to be reviewed by other team members the 'recall' functionality will help a lot! Thank you 🙂 ...read more

Some Modules like the web version come with default texts, in this case "View in Browser". We wish to change the default text for certain language. Currently, this requires to customize the text manually in every email, or create email templates just for this text snippet - which both isn't the most efficient approach. Could you please explore a solution that allows us to centrally manage default text customization at the account level?" ...read more

It would be AMAZING to have a column in the list view/dashboard that displays the number of marketing contacts per list just as the list count column displays the number of contacts per list.    This is important for:  Marketing contact tier management  Avoiding email send errors  General reporting  ...read more

I would like to send an email that displays different images based on the "type of work" a contact says they do - this is a multiselect function. For example if they say they do type of work a, I want to use a smart rule to display image A. If they do type of work a, c and f, I want to display images A, C and F.   At the moment I can set smart rules for all of this content using each type of work option as a contact list.   What I can't do is say DON'T DISPLAY this image as default, UNLESS they are in the appropriate list. If you don't meet the criteria - show nothing. If you meet the criteria, display the appropriate image. The workaround at the moment is to display as default a different image e.g. something transparent but this is a bit cumbersome. ...read more

Would be really helpful to be able to run a test with an email using personalization tokens of an associated custom object in its body.   Right now it appears empty in the arriving test mail, even if the test contact I choose has all the values set in its associated custom object.   Pls make sure that this relation can also be tested and I do not need to run live tests with every email I create like this.   Thanks! ...read more

I think it'd be very helpful for all of my accounts if there were a way to set an account-level safety feature. No emails sent out with empty tokens. So, for example, if you reference a custom property on a contact, or associated ticket, or whatever, you could prevent it from sending.    This would generate a list, of contacts who failed to send because of the missing token. Those contacts could then be fixed and re-enrolled in the campaign, survey, or drip campaign.     This would make the sending tools more approachable, and add a nice safety feature for big complicated accounts with lots going on. By letting you opt-in at the account level. You give control to the HubSpot Admins to either use or ignore the feature.    Thanks!     ...read more

Hi there!   At the moment, there isn't any option to exclude employee activity from counting towards forms analytics, marketing email analytics or campaign analytics.   For the general web analytics this can be done by excluding IP addresses, however not for other tools in HubSpot.   Why is this important? There needs to be a way to test conversion paths (click marketing email, submit form on page) without skewing the conversion rates before even launching a campaign. (Deleting contacts after testing doesn't do the trick, they still remain part of the email and form analytics.) Especially in larger companies with a lot of employees testing assets, this makes forms and email analytics unreliable.   Thank you for looking into this. ...read more