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It would be great to have the ability to set guardrails on an email workflow (marketing) that you could set and get alerted if they hit a certain level. E.g. if the unsubscribe rate hits a cerain number. Then you get notified by email or Slack depending on your integration that there is an issue/warning with that email. That way you can action/remedy promtly without having to go in reguarly and keep checking the performance of your workflow. ... Mostrar más

Please add a feature to the Email Marketing tool where users can "find and replace" a word or phrase anywhere in their marketing emails.   Naturally, this can't work for single-sends but would be huge for automated emails. Especially for companies with hundreds of automated emails needing bulk changes to them.   It should allow users to search and replace content in the email body, subject line, or preview text.   Additionally, the ability to swap out the From Name and From Email across multiple emails would be beneficial.   ... Mostrar más

Hi, I would really like the ability to generate a PDF based on form submissions. This is useful because we need physical signatures based on form submissions, and this is a way to generate the page they need to sign. ... Mostrar más

This request is referring to the email health tool in HubSpot: https://knowledge.hubspot.com/marketing-email/monitor-your-email-sending-reputation-with-the-email-health-tool   At the moment, this tool is a great overview for marketing emails in general. However, there are improvements that would make it easier to draw conclusions and take action - most notably the ability to see health broken down separately for marketing emails, one-to-one emails sent through HubSpot and transactional emails. Thanks in advance for considering this request. ... Mostrar más

This request is referring to this feature: https://knowledge.hubspot.com/marketing-email/set-up-an-email-frequency-safeguard   At the moment, the email frequency safeguard applies to regular emails and automated emails without further customization options.   This lack of additional settings typically makes the email frequency safeguard too aggressive. Once the specified number is hit, emails are suppressed. This is problematic in some scenarios: Certain types of promotion are more important than others. Some companies want nurturing emails to go out but additional promotion beyond that nurturing suppressed. There aren't any options to force out important emails and ignore the frequency safeguard - without disabling it entirely.   The email frequency safeguard would be a lot more useful if the following were possible: Setting in the marketing email editor to ignore the email frequency safeguard (essentially allowing single emails to bypass the safeguard) = allowlist Options to specifically mark emails that should be suppressed in case of a too high email volume = blocklist Settings to delay marketing emails for up to X days to not violate email frequency safeguard settings Overview / dashboard of marketing emails suppressed due to frequency safeguard (which marketing emails were most affected by it?) Thank you for considering this request!   ... Mostrar más

It would be great if Hubspot had an in-built AI tool to adjust the english language on emails, landing pages etc. for different markets, such as, UK, Canada and US, who all use different variants of ENG words!  If this tool could use the country of the contact to alter the spelling, even better!  ... Mostrar más

1. This would be mainly for marketing (lead generation) but would have a direct impact on the sales and service department, which uses a CRM adapted to the automobile sector. 2. The aim is to synchronize leads (those generated with hubspot tools) with CRMs designed for the automobile industry. This synchronization can be done easily, simply by making it possible to send an automated e-mail following the submission of a form filled in by a lead in Auto-lead data format to a specific ADF address. (see point 5) 3. The value this would add is not measurable, it would enable automation and connectivity between sales and marketing tools for automobile companies using similar systems. 4. ADFs are practically standard in the automobile industry when it comes to lead and customer data management. Activix is the CRM I use. 5. Here's an example of a situation where this would be useful. In preparation for an event or promotion, a landing page is created with a CTA directing to a form to generate a lead. Once the form is filled in, the information is sent to an ADF email (example: xxxxx@leadactivix.ca) in the following format: The information in yellow is the information that would be filled in on the form. Once the information has been automatically sent by ADF, the lead is created in a CRM adapted to the automotive industry and the sales team can follow up with the lead. ... Mostrar más

Hi, for workflows, lists and emailings you can create a folder structure. It would be great to have a rights management for those folders in a way that I can decide for single folders who should be able to only view or can edit. At the moment the folder features are not the same in the three sections. For emailings and lists there is no access management at all at the moment. For workflows you can assign dedicated ones to special teams to edit, but then the non-chosen teams cannot even see the workflows any more. My use case would be the following: we would offer some templates to the team that they should use so they always use the right and most current template. Thus they should only be able to clone it and then create their customized email/list/workflow, but they should not be able to edit the template.   Thanks, best Andrea ... Mostrar más

This request refers to the double opt-in features in HubSpot: https://knowledge.hubspot.com/marketing-email/set-up-double-opt-in-for-emails#send-opt-in-email-to-individual-contact   When HubSpot users want to bulk confirm the email addresses, the only way is currently via bulk edit:   Once you have the double opt-in feature enabled, you can update the double opt-in status for your contacts in bulk from your contacts home.   This means that every time there are new contacts to confirm, a user has to manually select and update contacts.   Please create a workflow action to update the 'Marketing email confirmation status' to 'Customer marked confirmed'.   Reasons why this is needed Some contacts should be automatically marked confirmed. For example, in many SaaS companies, software customers are considered confirmed because they already signed up for the software. In other companies, customers are generally considered confirmed across the board and should not have to go through a double opt-in process again. While there are workflow workarounds, using additional custom properties, it should be possible to update the confirmation status directly. If it's possible to update contacts in bulk (see article linked above), Professional and Enterprise customers should not be forced to do this manually. The point of such a subscription is that things do not have to be done manually. Thanks in advance for considering / evaluating. ... Mostrar más