Great minds think alike

It would be useful to have the option to make certain email types hidden so that they don't confuse people who are resubscribing and see email types that are only intended to be used internally.   Not having this option is a bit awkward, because you need to name your internal email types something that won't confuse your resubscribers, plus it discourages you from effectively segmenting your internal emails because if you do, you overload resubscribers with email type options. ...read more

Could you update the options under 'Manual Lead Scoring > Email >' to incude 'any email' and 'email belonging to a certain campaign | certain type of email.'     This would allow us to incrementally score people engaging with a regular series of emails (such as our weekly newsletter) without having to manually add a new positive scoring attribute every week when we send out a new newsletter.   ...read more

Our clients love the simplicity and depth of the new drag and drop email builder. That said, we can only save official email "templates" within the HubSpot portal if we use the older custom builder.    This creates an issue when we're trying to set up a portal with re-usable templates that don't take advantage of the new, easier to use drag and drop builder.    It'd be great if HubSpot would do two things:  Allow users to save drag and drop emails as re-usable templates in the email gallery Allow users to convert custom built emails from the custom builder into drag and drop builder. At the very least maybe allow developer to desginate areas within a custom email to allow for drag and drop functionality.  Thank you!  ...read more

Hi - Now while this sounds rather esoteric, hear me out. 🙂 When a user designs marketing email templates, but then leaves the company, unless someone else goes in and changes that template (trivially), the departed colleague continues an existence within the system, even though they have been deactivated.   It looks like they continue to send marketing emails, resulting in calls from concerned colleagues wondering why this is so. My idea is that for such high visibility ownership, HubSpot replaces the departed colleague with "deactivated user", much like when someone is removed from HubSpot entirely. This would remove any suspicion someone still might have access to a system they aren't to have access to anymore, but without losing the information associated with that departed user elsewhere in the system.   And yes, I can go in and make a trivial change to revert ownership to me, but I hate the idea of making changes in a running system... ...read more

Hello,   We would like to have an option in the workflows to use the owners email alias on the workflows when sending personalized emails.   Users have the possibility to have an email alias, but it's not selectable when sending emails through workflows... The idea is to have the possible to add an email alias choice.   Thank you! ...read more

In marketing emails it is not possible to insert tables so far. You have to work around this by inserting an image or similar. A table is a widely used and simple module. Therefore it would be great if you could insert a table in marketing emails as well. So you can change tables at short notice without having to adapt the whole image. In addition, some email providers do not load the photos, so that the table is not displayed at all. ...read more

I work with several clients using HubSpot, and it would be useful to be able to send a test email with a brief message so I don't have to also send an email saying to be on the lookout for a Test email.    I used MailChimp before coming to HubSpot and although I find HubSpot emails much more intuitive to work with, MailChimp had this option and made it obvious the message was a comment instead of part of the marketing email.    An example would be something like "Here's that newsletter we talked about, could you have a look at the graphic and make sure the pricing is correct?"    It would be a lot easier to send as part of the message instead of separately!  ...read more

Hi Community, HubSpot provides the functionality to send out the email to the default email field. But suppose if we have a custom property in HubSpot that captures the email id, so now we have 2 email id's for the same contact (1st would be primary email id and 2nd would secondary email id) so it is impossible to send an email to the secondary email id rather than the primary email id. So, It would be great if HubSpot provides this functionality. ThankYou! ...read more

It would be incredibly helpful if we could categorize or tag marketing emails by lifecycle stage or other custom field.    Right now, if we want to score leads based on Marketing Email Activity, our only option is to add each marketing email individually, which is incredibly time consuming. This also creates a problem because emails are bound to get missed, and you have to remember to manually add an email each time a new one is created.    Ideally, it would help if we could tag/categorize emails by Lifecycle Stage or other Custom Field. That way, we could assign a specific score for emails of a certain type, rather than having to manually add each one.     See the same ideas I've submitted for forms and CTAs.  ...read more