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It would be extremely helpful to be able to create folders within folders for better organization leading to less duplicates and efficiency. ... Afficher plus

I love being able to leave comments for my colleagues on email drafts. However, it seems that people can only delete their own comments. Since I moderate between the comments, I need the ability to do rounds of clean up and either delete other people's comments (preferred) or at least mark them as "completed" or "closed."   This functionality would be helpful for creating and editing emails and blog posts or pages within the tool. ... Afficher plus

Currently when plain text is sent, the link has UTM parameter to track the click/ID/source tracking.  I understand it is necessary to track contact's activity.    However, we got a feedback from recipients that the long link will make it suspicious and hesitent to click on the link. (please see attached screenmshot: plain text link)    Is there any way that we can make those link to be shortened link as social tool and trackin URL tool generate?    ... Afficher plus

Improved future use of "regular" emails that HubSpot will not send multiple "regular" emails to contacts on various recipient active and static lists. To my understanding to avoid a contact getting multiple of the same email who is on multiple lists. I need to create an automated email and a workflow. My suggestion would be to see if HubSpot on the backend would filter out contacts that are in multiple lists in the regular email send. At this moment this suggestion would have less process steps. ... Afficher plus

I'd like to see the auto-responses directed to the Reply-to address and NOT the From address.    There's another thread that discusses filtering or stripping the auto-responses https://community.hubspot.com/t5/CRM/Auto-Responders-Out-of-Office-Replies/td-p/5904, but we go through them to update contacts for retired, no longer with the company, etc.   This KBA https://knowledge.hubspot.com/email/add-a-custom-reply-to-address-to-your-marketing-email explains the expected behavior is to send the auto-responses to the From email, but with this behavior, it's not functional to send emails from anyone else's address. What is the CEO or President (or anyone outside the Marketing team) to do with all the contact updates like "I'm no longer with this company" etc.?    How do others handle this?  ... Afficher plus

We want recipients of some of our marketing emails to be able to share our content on social or forward via email. I was told this feature is no longer available. Can you please restore this feature? ... Afficher plus

Hi,    I have to send multiple emails in one campaign. how can I do it?    Example: I want to send the follow-up email to the marketing email, the follow-up should include the 1st campaign email as well.      ... Afficher plus

In the Marketing Email function, you can create folders in folders in folders forever, and you can move emails/files between folders no problem.    But God forbid you make a mistake or want to reorganize later, because you can't move the folders themselves.    The workaround is to create a new folder where you want it to be, then move all the files inside to the new folder. But if you have folders within that folder, you'll have to do the same thing for them. And on and on and on.    So why don't we just make it so you can select, clone, move, and delete folders just like you can files? That's the way file systems work basically everywhere.  ... Afficher plus

It would be really helpful to be able to manage what contacts can unsubscribe from and possibly have a Marketing based email subscription setting and a Project based email subscription setting. Reason being is that we use automated emails to move projects along and keep customers moving through designed workflows that have been built to increase efficiencies on the operational side. Not all communication is marketing related and having a setting that dictates what people see when they manage their subscription preferences would be a huge benefit in terms of project management and company operations.  ... Afficher plus