Great minds think alike

Our team and clients love using Drag and Drop emails, but as many others on this forum have identified, thare are still a few bugs present in the product including the rendering of image CTAs in button modules on mobile.    Currently, image CTAs placed in these email templates render as expected on desktop, but when viewed on a mobile viewport no standard responsive styles are being applied. A simple modification to the existing media query present on DND emails is all that is needed:   <style> // Existing Media Query @media only screen and (max-width:639px){ img.stretch-on-mobile,.hs_rss_email_entries_table img { height:auto !important; width:100% !important } .display_block_on_small_screens{ display:block } .hs_padded{ padding-left:20px !important; padding-right:20px !important } } // Fixed Media Query @media only screen and (max-width:639px){ img.stretch-on-mobile,.hs_rss_email_entries_table img{ height:auto !important; width:100% !important } .display_block_on_small_screens{ display:block } .hs_padded{ padding-left:20px !important; padding-right:20px !important } .hs-cta-img { max-width: 100%; height: auto; } } </style>     This simple fix should take no time and universally fix this issue platform-wide.   Please upvote to get this fixed as soon as possible! ...read more

Who: Anyone who builds emails that need to have personlized From Names and FROM Addresses in email settings. Goal: This would allow for a single email or email workflow to be built that could go out from multiple recipients. Without this capability, if a team wants the same set of emails to go out from 3 different people, they need to build three different email workflows.  Value: Increase efficiency. Improve reporting. Contribute to flexibility and usability of workflows. ...read more

It's great to change the tone of our content, but what about changing to 'our company tone of voice'?    Team: Marketing Goal: create consistent content Value: helps speed up new content, new joiners, reduces editing time and much more What is the request?: Add 'compnay tone of voice' to the options for the AI Assitant in content creation. How?: You could take all our previous content, our tone of voice document  and learn our tone of voice.  This would speed up things significantly and enable us to be more consistent with our language across all our assets. ...read more

We really need to be able to filter this report (or be able to create a custom report that is similar) by campaign so that we can see all the stats (open rate, click rate, delivered rate etc.) on one report but filter out a campaign that is not relevant.  One of our campaigns is used purely for sending onboarding instructions to all the users within a company, who have newly subscribed to our SaaS platform.  The open and click rates are high as without this info the individual users cannot access their accounts.  Therefore we really want to look at the rest of our marketing email data but filter out this one campaign. ...read more

This issue is really two issues.   1) Portal/Recipient Timezone I know there is some functionality with email sends in regards to using IP Country to send in a recipients timezone, however that functionality has limitations. For example, if you have an imported list from an event (or in our case an entire database migration from Eloqua) those contacts will not have been cookie'd yet so the send will default to the portal timezone. Or you may just want to divvy your campaigns/email sends out entirely by region.   What would be great is if there was a way to schedule entire email sends or workflow times by timezone. So for example..if I have a nurture program that is going to all of my AsiaPac contacts I can change the timezone to Singapore Standard Time (as an example) and then select the hours I want. This is doable at the moment but requires some mental converting from your timezone to the desired timezone. This gets tricky too when talking about daylights savings time changes (happens in some countries but not others) as well as regions with a huge time difference (Singapore vs. East Coast US is 13 hours apart, so in a lot of cases time crosses dates)   2) Portal/User Timezone We have users in all US timezones as well as users in Netherlands and Singapore (and our team will continue to grow globally beyond that). Because our main power users are on EST that is what the portal is set to, however that can cause confusion for the non-EST users for email scheduling, reporting, contact properties, etc.   If Issue #1 is solved that could solve some of these issues, but it would be nice if users could pick what timezone they were in rather than it being defaulted to the portal timezone.   I know these functionalities exist in other automation tools, would be nice to have them in HubSpot as well! ...read more

Need a repeatable & reliable way to capture all opt-outs and hard-bounces. There is currently no clear filter critieria that can be used to identify those who previously may have bounced or opted-out vs. those that are currently opted-out and hard-bounced outside of exporting the bounces and unsubscribes data from the Email section to create a Static List which is not substainable. There should be a way to pull this into a smart list and/or a contact setting that can be referenced. Would like to know when sending my email I have the cleanest list possible prior to hitting send. ...read more

Currently in order to segment email data by any contact property you have to do the segmentation up front and associated the segmented lists with an email in order to get email statistics (sent, bounced, delivered, open, click, unsub) by by segment. Another way to do this is to export email statistics and export all contact properties, marry these two data sets up in some database (by contact id or email address). It would be great to be able to, right on the sent email record, select a contact (or account) property and view the email statistics based on the selected property. Another way to do this might be to add more sophisticated email reports to the report center in HubSpot. Ultimately, it would be great to see top level email statistics associated with XYZ campaign where contact's first name is Ken or contact's company type is Client OR maybe a combo of all contacts with @ABC.com email domain and department is Sales. ...read more

As a previous Eloqua user (not saying I liked Eloqua by any means) I used to have the ability to add or remove modules from an email when building in the email creator. I find it a little annoying that I have to build a template if I need to swap or add/remove a simple module from my email. I feel there should be a master template options that allows you the freedom to add/remove/swap a moule as you please once you've hit the "create email" button.  ...read more

Migrated from legacy feedback forum with 229 votes   Add a calendar feature to forms, or allow an icalendar file to upload, so people can add an event their Outlook calendar after they have registered via the form. ...read more