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Love the comment tool but we need to be able to highlight a specific sentence or word and connect the comment directly to that (The same way Microsoft Word does it) for proofreading purposes. ... Afficher plus

I ran into the issue where I would like to apply a workflow to all my email newsletters, past and upcoming, but that is not an option right now.  Example: When a contact clicks a link in the email newsletter, it sends an email to the contact owner.    Issue: it only applies to that specific email after it is sent, no others.    Solution: Have a workflow automation that applies to all email newsletters. (a dropdown that says apply to all email newsletters, upcoming and past)    Upvote if this would be something you'd like to see!  ... Afficher plus

This request refers to the double opt-in features in HubSpot: https://knowledge.hubspot.com/marketing-email/set-up-double-opt-in-for-emails#send-opt-in-email-to-individual-contact   When HubSpot users want to bulk confirm the email addresses, the only way is currently via bulk edit:   Once you have the double opt-in feature enabled, you can update the double opt-in status for your contacts in bulk from your contacts home.   This means that every time there are new contacts to confirm, a user has to manually select and update contacts.   Please create a workflow action to update the 'Marketing email confirmation status' to 'Customer marked confirmed'.   Reasons why this is needed Some contacts should be automatically marked confirmed. For example, in many SaaS companies, software customers are considered confirmed because they already signed up for the software. In other companies, customers are generally considered confirmed across the board and should not have to go through a double opt-in process again. While there are workflow workarounds, using additional custom properties, it should be possible to update the confirmation status directly. If it's possible to update contacts in bulk (see article linked above), Professional and Enterprise customers should not be forced to do this manually. The point of such a subscription is that things do not have to be done manually. Thanks in advance for considering / evaluating. ... Afficher plus

When we create emails in Hubspot and replace an image, the Hubspot opens the file catalog where you can search for images/folders.    While you can always need just 2-3 folders, every time, you need to go to the catalog -> click "Browse all folders" -> type the word for search -> go to subfolders to find the needed one -> pick your file.   Would be great to make it possible to star or pin the folders that you need, so that it's not needed to make all these extra clicks every time you need to pick an image from the same folder.  ... Afficher plus

In a HubSpot portal without business units, when a contact unsubscribes from all email, this is documented in the property "Unsubscribed from all email" as the value "true".   In a portal with business units however there currently isn't any way to see whether a contact unsubscribed from all emails of a specific business unit.   Here's what's happening: Contact unsubscribes from all emails of the main business unit > "Unsubscribed from all email" changes to "True" Contact unsubscribes from all emails of any non-main business unit > "Unsubscribed from all email" stays empty   There isn't any property that can be checked to see whether a contact has unsubscribed from all emails of any given business unit.   When talking to HubSpot support, I got the information that the product team is not planning on implementing this:   I can confirm that the only way to do this is to filter for each subscription type under that business unit. The email subscription team recommends list filtering directly on subscription opt-in status, rather than using the properties "Unsubscribed from all email" and "opted out of email; X", as this is more reliable. These properties existed before the introduction of business units. They are aware that this is a confusing UX for business units portals and this is something I've seen lots of feedback on. However, my understanding is adding BU based opted out of all email properties is not something the team plans to introduce.   In other words, whenever there is the need to filter for contacts that unsubscribed from all emails of a business unit, I need to create as many filters as I have subscription types.   Additionally, this is not 100% accurate as someone might have unsubscribed from each individual subscription type - but not from all emails. While it's a subtle difference, that's not the same.   Please implement an "Unsubscribed from all email" property for each business unit. Considering the price point of business units, this shouldn't be something that requires a workaround.   (Similarly, the same point could be made for the "Marketing email confirmation status property".)   Thanks in advance for reviewing! ... Afficher plus

It would be AMAZING to have a column in the list view/dashboard that displays the number of marketing contacts per list just as the list count column displays the number of contacts per list.    This is important for:  Marketing contact tier management  Avoiding email send errors  General reporting  ... Afficher plus

We deal with clients in many countries, and we need to be able to have a simple and foolproof way to set up our our automated emails so that they don't send on a day when it is a national holiday an any given country.    Currently, the only option within workflows (as an example) is to go into each individual workflow and set each individual date that we do not want the emails to be sent. This is massively time consuming and something that should be able to be set for a whole calendar year at once, using verified national holiday data.    HubSpot needs to have some form of 'holidays' calendar that includes all national holidays in all countries around the world. As users, we then need a checkbox or drop-down menu of some description where we can make a company wide rule for which countries not to send automated emails to when they have a national holiday - or all if we are an international business.  ... Afficher plus

It would be beneficial to be able to create a list membership from the most engaged contacts in a marketing email so that we can have additional columns of information, such as how many times that particular email was opened. ... Afficher plus

Hi,  It would be nice to have the "Recipients" box expand so that we can click on a list to open up in another window when the list name is longer than the bounding box.    As you can see below, you can click on the larger named lists to open up.       Thanks in advance, Coralynn   ... Afficher plus