Great minds think alike

A tool that could prevent out of office emails from being sent as a reply to marketing emails. This would significantly help reduce the number of out-of-office responses when a marketing email is sent to a large number of contacts.   Thanks. ...read more

Our very small marketing team (essentially 2 of us use hubspot regularly) is having a strange issue, certain emails are being placed into one of our email folders   - without anyone on our team manually moving them there.  I confirmed across our team that no one has manually moved emails there, and there is no reason anyone would.   I spoke to hubspot support and they recommended taking a look at the content activity logs, whichI did, but the best we can see using that data is when emails were last "Updated" - which, all our emails have been "updated" at least a few times, and no further details are provided, so that doesnt give much in terms of when/how/who moved these emails.     Daragh, the support person I was on a live chat with, recommended  share this issue on this HubSpot Ideas Forum.  He stated that if I share the issue here, he would share it internally as well  as he agreed this is an issue.   As of right now, we are going to delete the folder that is having this issue and create a new one and hope it doesnt repeat itself, but this is definitely something that should be investigated on Hubspot's end as it is clear that it is a glitch in hubpot's backend here. ...read more

The email send cap is a great safeguard tool for the database as a whole, but it would be event better if we could set a limit for each Business Unit.    Who: Orgs that are using the Business Units functionality   Goal: Set email send cap per Business Unit instead of one for the full database   Value: A contact can be a member of more than one Business Unit. If a send cap is set for each Business Unit, then they are less likely to miss out on content if they've already recieved an email in a specified time period.  ...read more

It would be nice if we could build a list or report of any contacts that were impacted by the email send frequency in the last 30/60/90 days.   Even better if we could have a report with the contact name, email that was not sent and date.   Thanks, AndrewinKC ...read more

Hello product team,   It would be great if it was possible to exclude contact lists from all marketing emails in a HubSpot portal (or business unit). For example, instead of excluding a contact list from email 1, 2, and 3 each (manually), this could be a setting under Settings > Marketing > Email where a global suppression list could be applied.   Use cases: Excluding competitors from all marketing emails (via an active contact lists that filters for email domains), thus preventing them from accessing gated content Excluding third party spammers (e.g. qq.com) to "grab" email templates and use them for fraud   Thanks in advance! ...read more

In Marketing EMails you currently have the option to filter for contacts who received your email, opened it, clicked, etc.   However a really useful addition would be the option to show contacts that gave an automatic "absence" email.   Cheers, Daniel ...read more

I am trying to create a custom Meeting reminder email and would like to insert the Hubspot token "Date of last meeting booked in meetings tool" which is actually a Date Time. When I try to put it into an email template, however, it only renders the Date (not the TIME) which isn't very helpful.    It would be great to be able to insert the TIME into an email.    ...read more

In the drag and drop email editor, no form of multi-column layouts are possible for mobile. Meaning, if I have a 2-column layout on desktop, it becomes 1 column x 2 rows on mobile.   This is an issue when a design depends on multi-column use, such as icons in the first column being right-aligned with corresponding left-aligned text in the second column.   Visuals are in the comments below to explain further.   Would love to see this 2-column responsivity added to the drag and drop editor, as I don't know how to custom code that, hence why I use drag and drop! ...read more

Hubspot should allow you to CC people when sending a marketing email - so that an email comes from one person but additional people can be copied, recipients see who is copied, and recipients can reply to whoever is copied.   Would be extremely useful when sending marketing emails that require different team members to field responses, depending on the topic or question contained in the response. ...read more