Great minds think alike

Hello! HubSpot let's us know when an email we send to a client is opened, but doesn't tell us if the client clicks on the attachment if we send it with an email. This would be ideal for marketing teams as this would allow us to have a better understanding of how many people engage actively with our emails. We'd be able to see what kind of attachments work as well and if it's even worth it to send some kinds of attachments. This means that our clients would be receiving more of what they want and less of what they don't. ...read more

currently, we can insert a table in a rich text module, but tables aren't supported in drag and drop templates you plan to use in the drag and drop email editor. It would be useful if this can be made possible for emails created using the drag and drop email editor.  ...read more

Would be great to have the ability to include SMS (if there's a 3rd party already integreated) to be added in the email simple worflow. In case people don't open the email.  ...read more

We have a blog on our WordPress website and use a HubSpot external RSS email to notify our subscriber list of new posts. However, of the RSS tokens available, our only option for Publish Date is to show both the Date and Time the post was published. Which is annoying because our posts are posted at all odd hours, some at 3:00 AM, etc. I would love to be able to just show the Published Date without the Time.   Thank you! ...read more

I am trying to incorporate a Hubspot email template (my company's CRM) and populate the email template with unique variable from Postgres via retool. I have tried to create HubSpot marketing email templates and download the HTML to retool, but it will not work. How can I incorporate the Hubspot email marketing template into Retool? ...read more

There is an Embed option for Hubspot mareting emails related to videos, however, it stil lredirects custoemrs ot sa separate page in Hubspot to watch. This directly impacts engagement in a negative way, as load time for the redirect takes a while in some use cases. I would love for videos to play directly in the email to clients.    ...read more

Hi, I would like to suggest that we be able to see all email subscription types for each individual email in the Marketing Email index page.   This way, we can see it as a summary easily and not have to click in individual emails to view the subscriptions. ...read more

Improvements are needed for default values for customizing an email. It looks like the default values can only be set to "free text" and not to another property field.   For example, we would like to use the property "Preferred Name," and if that is empty, default to the property "First Name." This would allow for more personalized communications, which honor the names our customers want to use. This is increasingly important when working with queer/trans customers who we may need legal and used names.   ...read more

Hello,   I have integrated Hubspot with Magento and I see some major draw backs in using Hubspot vs other CRMs that i have used in the past.   - Dynamic images for order confirmation, abandned cart etc. Not possible.  This should be a basic functionality for any e-commerce store. Right now I am left with no choice to send autmated emails without the actual product image (with the earlier CRM it was working very well and easy). Having the product image on autoamtion emails will increase the conversion (ex: abandoned cart) and also make the emails looks professional and reliable.   - Automation email recorded in hubspot customer file as activity and the actual email cannot be viewed. This is not as major as the first point, but it would be great to check if the customer communication through automation is not broken. If there was a BCC option this would make lives easier (But nope! not possible with Hubspot). The only way to check is do test orders and trigger automation with a test. Now think if you have a few numbers of automation and to see if they are all working good, you have to test them one by one, which is the only way to make sure that the cutomser is getting the right email in the right format.   Thanks  NPC ...read more