Problem: When composing emails, it's common to start without having a subject line in mind. However, currently, HubSpot requires a subject line for saving drafts, leading to users entering placeholder text, which is less than ideal. Moreover, this practice increases the risk of users accidentally sending out emails with placeholder subject lines, potentially compromising the professionalism and clarity of their communication.
Idea/Solution: Introduce the capability to save email drafts without a subject line. Users can complete the body and settings of the email without being prompted for a subject line, enhancing the drafting experience. Then, once the user is attempts to send or schedule the email, if the subject line field is still empty, have a prompt requiring subject line be filled in. This two-step approach improves the drafting workflow while ensuring that outgoing emails maintain professionalism and clarity.
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