Great minds think alike

Bonjour,   Je souhaiterais qu'une évolution sur la personnalisation soit opérée. En effet, il serait intéressant de personnaliser le texte d'un mail en fonction de la valeur d'une propriété de contact. Ex : Code_Postal = 75 --> "Bonjour parisien," Code_Postal = 33 --> "Bonjour girondin,"   Merci d'avance, ...read more

In Mailchimp we can just paste all emails we want to send to. In HubSpot we have to create a contact first. We should be able paste all emails we want to send to in stead of importing/creating contacts first. The lack of this feature is making us reconsider HubSpot. ...read more

I'd like to be able to trigger abandonded cart emails to go out 4 hours after shopify website visitors have had a pending checkout, which means I need to be able to edit the amount of time hubspot takes before moving shopify website visitors from checkout pending to checkout abandoned.     "HubSpot moves your Shopify website visitors from Checkout Pending to Checkout Abandoned after 24 hours of an item entering and the transaction not completing within the cart. This setting is default within HubSpot and I'm afraid at this moment, cannot be changed."     ...read more

The "Engagement over time" report on the Email performance tab doesn't show open rate or CTR over time, only absolute opens/clicks. This isn't very helpful because the absolute volume is dependent on many other factors. Because of this, it's hard to look back and see if changes to your email improved engagement, and I usually end up cloning the email, making changes, and adding it to my workflows so I get clean open rate/CTR data.    It would be super helpful to view open rate and CTR data over time on a single email. Today this is only possible in the Analyze tab if you assign one email to one campaign. It would also be great to be able to annotate your timeline with tags (manually or automatically) to see when you made certain changes (like a new subject line or CTA button), or when certain external events happened that might impact performance (i.e., COVID).   Who: email marketers Goal: understand changes in email performance (open rate, CTR) over time (and tie those changes to email updates or other custom tags) Value: Better understand how email updates impact open rates/CTRs; eliminate the need to create new emails and update workflows to measure changes in email performance ...read more

Hi, it would be very useful to get hyperlink click tracking metrics for a given template. ...read more

Hi, I have noticed when I create a list, it never auto-assigns to a folder, even when I navigate to the folder before creating it. I would love for the list so auto-create in the folder in which I created it.    This same concept would be helpful when creating Marketing emails within a folder. Our team has been trained to access specific folders when creating both lists and emails. Currently, no matter where you navigated prior to creating a list or an email, you must take an extra step to assign or move it to a folder after saving. ...read more

It'd be great if we could leave comments and tag in team members when building a marketing email in the drag and drop email editor. Teams often collaborate on marketing efforts, so this would go a long way to help streamline what can be an intricate and sometimes elaborate process. ...read more

We work with numerous emails within numerous folders within the Email tool.  When cloning an email, the cloned email does not appear in the original email's folder. It appears back in the main list and must be manually moved.  It would be ver helpful to have the clone appear in the original email's folder automatically.  We have mutliple users on the tool. If I forget to move the email when I initially clone it, I have to search by name on the main email list in order to find it.    This seems like an easy ask. Please help us be more efficient. ...read more

Currently, if you create a bulk email, you can schedule it for some time in the future. However, after you have sent a bulk email, you cannot schedule a send to an additional group after the fact. To do so would require either A) cloning the email and sending it as a new send or B) preparing the additional send and waiting until the day and time to actually click the "Send Now" button. It would be great if we had the same scheduling functionality for additional sends. ...read more