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It would be useful to be able to manually exclude some Hubspot forms from the resubscription setup. At the moment, it is a global setting - that sends the resubscription email to contacts when they fill in any Hubspot form (and if they have previously unsubsribed from all emails).  As many teams have automatic form subscriptions for internal processes, we don't always want the resubscription email to be sent to contacts.  ... Afficher plus

To make our email nurtures more personalised, we'd like to have them 'sent' from their assigned SDR (lead owner).   I know we can achieve this in the email copy using smart content so the email footer switches based on lead owner, but we'd like to have a way to achieve this for the sending name and email address also (using a 'smart' solution as opposed to having to build out seperate emails and multiple work flows). ... Afficher plus

I created several emails out of the workflow module and chose plain text to start off. However I am not able to change them now to an existing template, so I have to start again.  As a user its not clear why this option is not available and I would appreciate this feature. If there is a reason why its not possible I would have expected a warning when chosing plain text in the first place! Thanks ... Afficher plus

The ability to be able to do a quick search for specific word or phrase that finds the particular in any landing pages or emails would be extremely helpful so anything that needs to be removed or updated can be done easily without missing anything. ... Afficher plus

Hello! It would be great if we can justify the texts at the emails and templates (that is very common). ... Afficher plus

When I send an email newsletter I get a number of 'engaged contacts' of 63,979 the email will be sent to (from a subscriber base of 180k+). Sure enough, when I check how many actually were sent the email, I get a vastly different number off by about 20k? This is very frustrating and it should be sorted out. We need precise numbers.   When I contacted Hubspot support I was given the reasoning that some of the people on that list previously unsubscribed from all subscription types and /or previously hard bounced. Wouldn't they qualify then as "unengaged contacts"? Why are they included in the "engaged" list?     To me, Hubpost should scrub the contact lists automatically and remove anyone who is not engaged (unsubscribed, hard bounced, etc). I'd like to see a precise number of valid recipients when sending an email. ... Afficher plus

It seems that HubSpot does not differentiate between cases in hyperlinks, and, in fact, at times has changed the case of letters in links in emails I have sent. My organization uses case-sensitive links, and on multiple occasions have sent out emails only for the links to be rendered broken. It would be great if this could change! ... Afficher plus

We have been using the platform since 2014 and have a TON of emails, and I would love to be able to narrow down my email search in Hubspot. For example, it would be great to be able to filter down by highest open rate (currently available) but also exclude certain factors like email type (simple follow up), last updated by (I want to find emails that I updated, not other team members) or date range so I can quickly see which emails performed well and when. I think this will be helpful when asked for reports on our email performance over a longer course of time, not just the past week where the emails are more easily searchable.  ... Afficher plus