During "Normal" business hours Mon-Fri 8 to 4:45 EST we would like to skip the last step in a new lead's workflow, specifically we don't want an email to go out. The expectation being, our team will give that person a call momentarily. After hours and on weekends, we'd like the submitter to receive an email from us. I've confirmed with Hubspot Support and "a t this time the most granular we can get with the actioning is using a "delay until X day and X time" ( outlined a bit more here ), as I see you have inserted in your workflow test here . There is not an action or setting by which we can say if they submitted the form at X time, send the email vs at Y time do not send the email due to the rep personally reaching out." Please up vote.
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