Grandes mentes pensam igual

Apparently most Hubspot users operating in Europe send out Meeting Links to exising contacts instead of embedding them on their websites. When collecting personal data from prospects all of us need to make sure we have the explicit consent to process that data. The Hubspot Forms in the Marketing Tools in fact pay respect to that by enabling Hubspot users to add/edit the respective field to the form: after enabling GDPR settings generally or for a specific form you can edit the form and under other form fields add or edit the GDPR field; the drop down let's you choose between legitimate interest, - which you should choose only if you know what you are doing - a checkbox for consent for communication and a simple text for data processing (which is standard for no reason if you ask me), or checkboxes for both consent for communication and consent for data processing (the latter is then automatically a required field as it should be). Only the last option is the safe option here; the "standard option" should only be used if you already have this contact in your crm and have the consent from another source; it is practical when you additionally want your contact to join a marketing list for example.   Now to the actual issue I and basically all Hubspot users operation in the EU have: when we send out a Meetink Link to a contact we obviously do have the consent from another source to process their data or we would be in dangerous violation of the GDPR. BUT when we want to embed the meeting link on a website to turn prospects into leads I need to have that additional consent for data processing checkbox. Sadly when we edit the form that is integrated into the Meeting Link there is no way to add that. Although it would have been logical to add it here when it was added to the GDPR form field... this was pretty new in 2020 IIRC... so apparantly nobody noticed this discrepancy in the last 3 years. Except I pointed it out 3 years ago while working for a different company. So how about someone at Hubspot implements the same option Forms have to the Meeting Link forms? That would be nice... and GDPR compliant. ... Exibir mais

iOS users of the HubSpot mobile app do not have access to the "Attachments" tab in the top bar....see below.  First photo is from Android, users can easily access all files attached to the record.  Second photo is iOS, users can't see the files atatched to the records.  This is a huge problem.  I have searched everywhere, and I cannot see how it would be related to user permissions.    This is a huge problem for us.  Why is the iphone version of Hubspot missing the abiltiy to see attachments on records?     ... Exibir mais

Can you pleeease add a 'drag and drop' function for adding documents to a sales card???     ... Exibir mais

Dear HubSpot Community,   I just want to sync a plain table with HubSpot. Either Google Sheet, Airtable or whatever. If it works with a specific table, I will switch to that table.   So, I tried Google Sheets. All the tools don't work: Sheet Director, zapier, make and much more. I tried 8 different tools. Because an email is always mandatory, but in our list, there are people without an email address. Importing is of course possible, but I think Hubspot should be able to sync data, at least just a usual table should be possible.    Using Airtable didn't work, because Airtable determines your primary key that cannot be changed and let alone cannot be allocated to two columns.   Additionally, in Hubspot I cannot create lists without basing that list on filtering.   ... Exibir mais

HubSpot has introduced new quote templates (original, basic, modern) and is removing the old templates as of December 12th. The new templates should have the same styling as the old ones, but that is not the case. All new templates have a very small column that shows the product description.    The 'old original' template looked like this:   The 'new original' template looks like this: That's not what I call the same styling. Though it is possible to adjust quote templates, you need to upgrade to a Sales Professional license which is out of our reach at this point.   Personally I think that there should be at least one template that uses the entire (or at least most of) the page for the description. But perhaps there are other (better) solutions.   ... Exibir mais

Dear hubspot! What a great adddition, the activity bottons! Please add an INSTA / DM botton, as a lot of creatives message eachother on INSTAGRAM. Much appreciated! Stefan ... Exibir mais

I'm new to hub spot and just set up some tests.   My Exchange account is synchronized with outlook. All incoming mails to my outlook address are showing up automatically in hubspot.    However, when I send a mail from my outlook to somebody, that does not show up in hubspot. Even when it is an answer to an incoming mail that is tracked by hubspot. It looks like this is only designed for inbound mails, not outbound.   Important for me: I don't want to send my mails from Hubspot itself or with a plugin that enters the hubspot server as metadata to the mail. (This will automatically flag it as spam for many receivers, although it isn't.)   Why can't it just scan the sent folder and track these mails via the target mail address?     ... Exibir mais

Unfortunately the feature to preview your blog post on the listing site got deleted after an update. I loved this feature - it was super helpful to preview the listing site with my blog post draft.    Is there any chance to reactivate this feature again? ... Exibir mais

Please stop editing the gallery module and put it back the way it was until you can think through all the issues.  The recent change where you have to apply changes each time you add a single image and then go back to the breadcrumb menu to Gallery to add another is cumbersome.  My longtime request to add multiple images at one time has been ignored for years so I have no hope that will actually happen.   Also, if you make a change to the software that will require clearing my cache - yet again - please put that in the Tips bubble before I start to use it.   Unfortunately, you only accept feedback through this forum, not through customer service or I wouldn't put this up in this way.  Also, no 'Boards' selections were appropriate.  Do you want feedback?  Probably not. ... Exibir mais