Great minds think alike

Hi team, similar to the community post here, it would be nice if the form can suggest articles from knowledge base based on keywords in the ticket title/ subject. For instance, customer would like to ask about "creating contacts" > so when the form see the word "contacts" > we suggest the "Create contacts" KB for them. This would then help reduce simple tickets being filled that can be answered from the KB. Thank you! ...read more

It would be great to be able to hide dropdown selections while editing the contact profile like you can in forms, so that I can choose to only show my team what I'd like them to see on that particular week. Right now, I'm having to create a form where it's purpose is for team members to update contact information with only the selections that are relevent that week. They have to copy and paste the email address in that form.   It would be easier to have this funcitionality directly in the contact ...read more

We keep having unknown qualified/unqualified leads (aka real people, not spam) fill out the demo forms on our website. Often, they submit the form with the website URL field filled in as "website" or "n/a" instead of a domain name, which 1) fails to create an associated company for them, and 2) makes it harder for our sales team to research them ahead of a call. We would like to block these leads from submitting the form unless they enter a valid URL/domain. ...read more

Once a contact has submitted a form and ticked the consent to communicate checkbox it should either be removed from future forms that same contact completes or it should be automatically ticked. But it currently shows as unticked even if they have previously ticked it.  ...read more

It would be great to have the option to change the default date range when viewing analytics.   - Landing pages: defaulted to "this month" - Blogs: defaulted to "this month" - Forms: defaulted to "last 30 days" - Ads: defaulted to "last 30 days" - Social: defaulted to "last 30 days" ...read more

I'm looking to create forms similar to Typeform in Hubspot. Unfortunately, Hubspot doesn't have the feature to add question per page yet but would love this feature in Hubspot ...read more

Bonjour,   Je soumets l'idée d'investir du temps pour améliorer les formulaires contextuels (pop-up form). À l'heure actuelle, on est très dépendant de HubSpot pour les construire. Il serait idéal de pouvoir : - Utiliser plusieurs couleurs (boutons / fond premier écrans...) - Avoir des templates de Pop Up différents - pas qu'un seul basique et pas très esthétique - Choisir où placer l'image (pas seulement à gauche du texte) etc...   En espérant qu'un jour, ces formulaires donneront plus envie de les utiliser 😉 ...read more

HubSpot Novice... I am looking for a way of getting a form within a quote template that customers can fill out when E-signing  Is this possible or should I just go with DocuSign? TIA ...read more

We are getting smashed with a spam bot filling up our contact list, due to offline sources from API checking email validity. These contacts are not related to our business and creating frustration and confusion to our users.   We created a workflow to delete users that came in via this method, but now the bot has been able to bypass the worklfow.   The fix required is to allow reCaptcha on the provite content forms as we can currently do with standard landing pages and not as currently private content registration pages do not have this functionality. ...read more