Great minds think alike

The form feature is great, however I believe your form then sits on a live webpage that potentially anyone can access. Is there a way to create this form but for it only to be accessed if you have the link. At the moment we subscribe to a third party app 'jotform' it would be great if we could build all forms from within HS.  ...read more

At the moment, form permissions aren't as nuanced as email permissions. Users with edit permissions for form can edit live forms while permissions for marketing emails, for example, differentiate between suggesting changes (edit) and publishing changes (publish).     It would be great to have the same permissions / distinction for forms - and ideally also form approvals, similar to marketing email or landing page approvals.   Context Forms are an entry point for new contacts and it's important that contact information is captured in a standardized way across large organizations. This can only be ensured with standardized fields, standardized hidden fields and form settings (e.g. "Always create contact for new email address" or the marketing contact settings). Especially in large companies with many regional teams and varying degrees of confidence and competence, it's challenging for HubSpot admins to provide quality assurance for forms. If they take away form edit permissions, they become a bottleneck. If they grant form edit permissions, they constantly have to monitor newly created forms which might be created not following standard guidelines.   What happens if we don't get this feature? HubSpot admins will always be a bottleneck. General adoption of HubSpot in the company is slowed down as HubSpot admins have to work around the risks or downsides of not having these permissions.   Thanks in advance for considering! ...read more

When cloning a form that generates tickets upon submissions, it does not clone over the pipeline it is connected to in the Inbox. Ideally, this information should also automatically clone over. For now, I have to manually edit the connected pipeline for every cloned form. Also, this should be a field available when creating a form that generates tickets. Currently, you are only able to select the connected inbox, and then have to manually change the pipeline from the Inbox page in Settings. It seems that there is a default pipeline that these automatically are set to go to. It is a tedious and often overlooked task to go back in and manually change the pipeline when creating ticket-generating forms. ...read more

I would like the option to set my customer portal to navigate the new or create ticket page rather than the ticket listing page.    My use-case here is that I want to reduce the click path for a customer to be able to submit a ticket. We are conducting a beta test of ticket submission functionality with our customers. While the full roll-out may point to a traditional Customer Portal experience, we first need to measure the desire on our customer's part to submit tickets in the first place, hence the need to land them directly on the ticket submission page.  ...read more

Hiya! 😊   I've been manually calculating drop-off rates for an audit I'm doing on different forms in HubSpot. How awesome would it be to have HubSpot automatically calculate this? Or even better, have the specific field where the user stopped completing a form!   For now, here's my calculation for drop-offs%: Interactions-Submissions= Drop offs. Drop offs/Interactionsx100 = Percentage of drop-offs   Example: Out of the 1,693 interactions we have 721 successful submissions which indicates the drop-off rate is x%.   1693-721= 972 972/1693= 0,575 0,575x100= 57%   Out of the 1,693 interactions we have 721 successful submissions which indicates the drop-off rate is 57%.   Thank you! ...read more

We're finding that some ad blockers are preventing website visitors from viewing our HubSpot forms, which could drastically affect the lead conversion rate. Is anyone else experiencing this? Is there a known workaround? ...read more

It would be nice to have a property filter for Contact records that have a Name in ALL CAPS.     THAT WOULD BE A RED FLAG AND EASY WAY TO REMOVE SPAMMERS> >> > >EEE ...read more

I would love the ability to add more intricate form fields to Hubspot -such as price slider bars, star-ratings, etc.  ...read more

I recently upgraded my operating system to Windows 11 and trying to open QuickBooks Desktop on the same. Now my QuickBooks won't open. Every time I try to do so, I get the error message QuickBooks has stopped working on my screen. ...read more