We have multiple brands in our portal and would like to be able to select different email footers for follow up messages setup in Forms. Currently, the tool is limited so that only a default email footer can be used, however, editing this footer for the form changes the global email footer... something we don't want to do, as the default footer is for a different brand. The current workaround for this is to create a workflow to do the follow up with a custom email instead since custom emails do allow you to swap out the email footers. However, that takes a bit longer to setup. Having the follow up right through the form is more streamlined. The current setup makes us unable to use the tool for brands other than our primary brand. I'd like to suggest that Hubspot adds the option to swap out the email footer for in-form Follow ups. I think other people who have multiple brands in Hubspot would find value in this option. Please upvote if you would also find this useful!
...read more