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KMcKay · ‎janv. 24, 2023

One of the drawbacks of using the drag & drop editor for email is that we don't have access to the email <head> ... meaning we cannot inject custom fonts into the email aside from the "email safe" and "webfonts" that the HubSpot WYSIWYG editor offers. In order to take our emails to the next level, we need the ability to import our custom brand fonts, or at a minimum, google font alternatives. It's possible to build a template in the legacy email builder with custom fonts, it feels like we're taking a step backwards by using the drag and drop editor.

michaeltyrrell · ‎oct. 21, 2017

Because Hubspot is a customer relationship management system, i thought it would be good to have built within it, a better way for staff to review support and customer services documents when talking with customers. We are looking at setting this up outside of Hubspot in something like Microsoft SharePoint or even something as simple as Slack's version Tettra. Links are below, but basically we want somewhere where the staff can create and view Business processes, how-to-guides, HR Policies and Handbooks, It needs to be catalogued, searchable and easy to use, navigate and extract / download the pages if required. https://products.office.com/en-GB/business/get-latest-office-365-for-your-business-with-2016-apps?%26wt.srch%3D1%26wt.mc_id%3DAID623586_SEM_cxaM83GK https://tettra.co

tLyons · ‎févr. 26, 2021

Request: Auto-Sync tool to move images From Google Drive to HubSpot File Manager. Goal: Move tested/qualified/approved Image(s) automatically from Google Directory to the Hubspot File Manager. Replacing manual process of uploading images. Process Flow: 1) QA would qualify SEO Image(s) and move them to a drive/directory located on Google Drive. 2) Hubspot would monitor Google Drive 3) Hubspot would then move the new image into the Hubspot file manager 4) Use Hubspot internal email to notify Product Marketing/Product Development about new images. Current Process: 1) QA moves the Qualified image(s) to Google drive/directory 2) QA notifies DEVOPs of the new image(s) to be moved to HubSpot 3) DEVOP's manual process to move new image file(s) from Google Drive and upload new images to Hubspot File Manager. 4) DEVOPs contacts Product Marketing/Product Development about new images available for Web, Landing Pages, Forms, and other uses. Note: Current manual process works for a hundred plus images, but broke down quickly when we reach over 1,000's images in multiple files. Additional Request: For Directory Taxonomy Structure on Google Drive be duplicated within HubSpot File Manager. Thank You

RacheleCom · ‎sept. 14, 2021

Our graphic designer and other content creators often need to work with an image--e.g. add a new one or replace an old one when our product gets updated--then click over to the page where the image is used to make updates (e.g. re-add the image to make sure the URL gets changed, change alt text, etc.) Good news! There's a handy "File usage" section of the file details that shows where the image is used and provides links to edit those pages. Bad news: While this works well for blog posts and marketing pages, it does not work for knowledge base articles. The link provided takes us to something that looks like the blog post editor, not to the normal knowledge base article editor. And you can't actually edit anything once you're there. This seems like an obvious design mistake that should be easily rectified.

rwigham · ‎mars 2, 2020

When conversing back and forth via notes you can create a note and attach a file but you cannot reply to that note with a file attached, only placed or embedded. It would help cut down on repettativenes and multiple notes to keep it within one note chain. Kind of like how the image below is embedded and not attached. Depending on your window size it is hard to read. Allowing attached files on notes would make sharing working files much quicker and easier. Example

bcannova · ‎août 4, 2020

Creat a folder view of Sequences. When I click Sequences, I get a random list of all of our Sequences. It would nice to sort by folder.

kagillespie · ‎janv. 25, 2021

So the forms tool currently allows users to add a file upload field and it's very useful, but not always intuitive for the end user who is submitting the form. It seems that you need to select all the desired files from the dialogue box at once when uploading multiple files. If you select one file, upload it to the form, then click the Choose File button again, the second file that is selected will overwrite the prior selection. It can make it seem like the form does not allow uploading multiple files at all to the contacts interacting with that content. There is no prompt/instruction indicating that they need to be selected together at the same time. It would be great if HubSpot could implement the functionality to be able to add the files one at a time to account for users/contacts who may not be familiar with how to select mulitple files at once in the dialogue box.

Module-ar · ‎juin 25, 2020

So, I have been starting HubSpot Marketing and loving the software but what I initially thought it could do in terms of social posting doesn't appear to be available. Alt text can be added to images, which is great, however... When you come to getting into bulk scheduling, not only do you have to manually find the image URL from the file manager to add to your spreadsheet, there is no way to pull through embedded Alt text. What I thought I would be able to do is manually add the Alt text in Bridge so that it's description is specific, with all other Meta Data that is applied as standard to my graphics. Then, when uploading to the file manager I was hoping that it would pull this data through so that I any ever have to manually sort the Alt text once. That is not the case though. Hubspot doesn't seem to recognise anything other than the file name, meaning I have to manually create Alt text for every post. If I want to do 5 standard posts to Twitter a day that's a **bleep** of a lot of wasted time and resources, making the whole process un scalable. Even just having the ability to add Alt text at a file manager level would be better.

DChappelow · ‎déc. 22, 2022

If we are unable to change a default File URL Visability to No Index. Atleast allow us to sort by the current state, so I can manually change them, as you can sort with all other information on the Files table. It is time consuming to have to look through page after page to ensure images are not public and indexed.

kristinaP · ‎déc. 7, 2022

Not sure if this is even possible, but it would be nice to be able to set a featured image for a pdf in any instances where you're not gating content but are sharing links directly to pdfs (for example, you're scheduling a social post linking out to a case study pdf).

Les grands esprits se rencontrent

Allow custom fonts in drag-and-drop editor

Wiki / Intranet inside Hubspot

Auto Syncing Images from Google Drive to Hubspot File Manager

Link from Files > Image to Knowledge Base Article is Wrong

Adding "attach file" to note reply

Sequence Folder

Form Fields: File Upload - Allow adding multiple files even after closing the dialogue box

Embedded Alt text with image uploads

Sort by File URL Visability

Option for Setting a Featured Image on pdf Links

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