Role: End user Goal: User wants to upload a heavy video file via HubSpot file manager Value: User will know that the video file will not be uploaded and will try to figure out some other solution instead of waiting on the file to be uploaded. Repro steps: Open File manager Try to upload video in size over 2.5GB (size is not defined by HubSpot, this is from my specific case) Video is stuck on loading even though it is not uploaded Current behaviour: The UI shows loading bar as if the video is being uploaded when in fact it is not. The loading bar is shown until the page is refreshed. This creates an issue for the end user because the user is waiting for the file to upload, while in the back nothing is happening. Suggested behaviour: It would be great if user would receive a notification/pop-up that'd say "File too big, please compress it before upload." or something similar. In my case HubSpot support suggested Handbrake open-source software to me and I compressed the video. This would be really helpful as part of the notification as well.
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