Great minds think alike

HubSpot should give the option to have automatic question numbering when building a feedback survey in the Service Hub. At present, questions must be numbered manually as part of the question text.  ...read more

HS should allow to add a Expiry date to our surveys Ex: survey link will be disable after 30 days. So the clients will not be able to rate past surveys ...read more

  We have a consulting side of our business that offers customized solutions.  We'd like to create a survey/form that customers can fill out that details their specific needs for a project and its configuration.   This form may be created from an outside form/survey platform that integrates with Hubspot.   Ideally, the data from each of these form submissions would be linked to the contact (could be multiple survey responses) or Hubspot would create a new deal, associate it to the contact, and link to the data in the survey.   Customers may submit mutliple orders so it doesn't make sense to use custom Contact Fields and I don't know of a way to create a survey/form that creates a new deal and populates related custom fields.   Is there an outside survey solution that could accoumplish this? It could also be some type of order management system, any suggestions?   Note: there are several similar threads regarding tying a form to a deal but this feels a little different.   ...read more

Hello Hubspot Developers,   Please make the text/questions in the CSAT and CES surveys modifiable - they are not the words we are looking for and alternatively, creating a custom survey does not allow us to filter the surveys by ticket owner.    Either (1) make CES and CSAT editable or (2) integrate the ability for customer surveys to be filtered by ticket owner.    Thank you.  ...read more

It would be best if we could filter contacts that have submitted and not submitted the NPS survey to follow up or call them. ...read more

Feedback survey page should include the same GDPR policy as the website.  ...read more

The latest update for the Marketing Email View is a let down for me. My team and I prefer the previous one, because the new one looks so much like their Ticket view. Another downside is that when you schedule an email, the Send date shows "Scheduled in x days" instead of actually showing the exact scheduled date. I hope HubSpot would give us an option to choose if we want to update the view or not. ...read more

Hi, we need to be able to edit the past feedback information that is shown on the contats view - for this instance the contact has given us 2 feedbacks, but i can only see one result on the contacts card. Please enable this featue to be edited like the Deal / contact / company / custom object cards on the assosiated records info. ...read more

Liebe Hubspot-Community,   wir haben zum ersten mal eine Kundenumfrage mit Hubspot durchgeführt und leider sind essentielle Punkte aufgefallen, die Fehlen und aus unserer Sicht zwingend in einem Umfrage-Tool vorhanden sein müssen.   ==> Es gibt keine Möglichkeit bei der Skalierung die Option "Keine Angabe" einzustellen, sondern nur "von" "bis".    Es verfälscht die komplette Umfrage.   Außerdem wäre es unglaublich hilfreich und viel übersichtlicher für die Kunden, wenn es eine Matrixbefragung gäbe.  So müssen die Kunden für die selbe Skalierung die Fragen immer im "runterscrollen" beantworten. Das ist ziemlich benutzerunfreundlich.   Ich freue mich sehr auf eine bzw. mehrere Rückmeldung(en).   Viele Grüße Martin   ...read more