Great minds think alike

Due to poor quality of the public network link between HubSpot and China Telecom, China Unicom, it’s quite slow for Chinese users to visit HubSpot pages no matter it’s a company networking or individual network, would you pls improve the visit quality so that we can have a better user experience? ...read more

On the record page for a contact, we see their name, job title, and just below we see a row of very useful buttons: Note, Email, Call, Log, Task and Meet. This is a feature request to have the same buttons appear when we click on the preview button for a contact. I did a mockup — please see the second image below. Thank you,   Erik     ...read more

As a content strategist and creator in charge of social media, not having access to a visual planner, specifically for Instagram, is difficult.   A large part of a successful account is visual appeal while targeting the right audiences. Without the ability to easily see my posts within a grid (like a 9 square grid), it's hard to plan for well curated, strategic content.   I can go to each instagram account (my company has 6, so it gets cumbersome) and try and imagine what everything upcoming may look like together, but it isn't easy.   I have used programs before that allowed me to visually plan my upcoming posts. Can this be addressed? The technology exists for a simple drag and drop visual editor, and can't be that difficult - I was using a platform to do this 6 years ago. As a side note, if there could be some sort of hashtag library with a trending hashtag suggestor, that would be great.  ...read more

I really wish that from the Campaign Performance view, at the top where it says Goal Conversion, you could click on the number that's displayed and it would give you the option to view the contacts who make for that number - throw me into contacts view (like you used to I think), or prompt me to make a list;  I just think its a nice shortcut from a user experience perspective.  ...read more

I would like to suggest a feature.  The abliity to create a smart rule in a feedback questionnaire. For example, a question only appears if a person chooses YES on the previous question. ...read more

We saw recently that the Email Builder has a section where editors can leave comments. This would be a fantastic feature to have on the Blog section as well. Our current process is to write the blog within the Hubspot blog so that we don't have to deal with formatting issues that can occur when copying over from say Word or other platforms.  Then, our team reads the preview and provides edits via email/chat etc. Having the ability to leave comments on the blog draft within Hubspot would help speed our process and keep everything together in one spot.  ...read more

(1) As a manager, I need to see what each sales team member's task load is and how they manage it (e.g., overdue, queues being worked, etc.).  There is no filter for user in the  Today screen view.  I would like to see the summary view to see if I need to do a deep dive into the data.   (2) It would also be nice for a manager to be able to assign queues for users, especially for new sales staff still in training.   (3) Once you select a user, all filters should recognize that user when selecting a new filter.  The program changes to the default user when you select a new filter to view.  This is a time waste for managers.   (4) What happened to the ability to export tasks?     ...read more

It would be very helpful to allow the Ticket view to show you tickets assigned to ME and also the Unassigned tickets at the same time.  We have a workflow where available agents take unassigned tickets to work on but they either have to look at tickets assigned to them OR unassigned, not both.  It would be really helpful to allow both options to be selected in the same view. ...read more

How to control for “Open”  ticket Status: To prevent overlaps, only one ticket can have this status per CSM. Implement controls in HubSpot to enforce this rule. ...read more