Great minds think alike

It seems that there is no way to sort and organize line items within product libraries. Products are sorted based on import or create date within HubSpot.   My company builds product libraries and folders based off a tiered pricing approach (I.E. we have a Tier 1 Folder containing all of our products with a SKU # of T1 Product A, T1 Product B, etc. Tier 2 Folder containing all of our products with a SKU # of T2 Product A, T2 Product B).   As we add products, we do not have the ability to sort them alphabetically. It's a very manual process to build out line items and have them in a specific order within the product library today.   Any solutions other than deleting all of my products and doing a mass import so they show up in the order I need them to?  ...read more

I am dealing with an issue where we are using the enterprise custom sidebars on the left-hand side both for team views as well as dependencies (if field has X value, show these additional fields).   I am realizing that the preview function only shows the "About this Object" section and then moves on to other information about other objects.   It would really improve the preview functionality if those additional sections and dependent sections would show up in previews.    ...read more

Hello, I would like to suggest the possibilty in Hubspot that custom survey can be also linked to a ticket (or more objects, not only a contact as it is right now) so that we can then produce tickets related reports with feedacks : Show only feedbacks with the Source Ticket = Phone, or with a specific Ticket Category etc...   At the moment :  - Only feedbacks with CES survey are linked with ticket but this survey allow to filter only on the pipeline property to identify the recipients of a survey, which is too light - Custom survey allow to choose from any property of a ticket related to a contact ... but the feedbacks will be linked only to the contact ...read more

Problem: At the moment, Insights does not work for every field properly. (More info here: https://community.hubspot.com/t5/CRM/HubSpot-Insights-Database-enriches-wrong-address-information/m-p/419158#M125703)   You already implemented an option to disable it completely. (https://community.hubspot.com/t5/HubSpot-Ideas/Option-to-turn-off-HubSpot-Insights-on-company-records/idi-p/178713/page/2#comments)   This is not ideal, as some information is correct and we want to benefit from it.   Solution: Provide the option to enable and disable Insight on a field basis instead of as a whole.       ...read more

It would be great to be able to integrate apps with more than one business units. Currently it is just Zoom. ...read more

I want to so badly leverage the Goals/Forecast/Quota/Sales Analytics sections, however it is of absolute no use to me because "This Quarter" or "This Year" does not provide the option in the dropdown to use "This Fiscal Year/Quarter"  which is 2/1 - 1/31.   There has been some headway on this in custom reporting, but I will have to continue to have to export and manage separately where our sales team for quota attainment for each quarter, or year over year, until this minor feature is unlocked to actually take advantage of this and let other sales management, and reps use.  ...read more

Hi there,   I do not know if this is intended or just a bug, but we have generated a Dashboard where we show the "Note Body" property in the "Table Type" of Report, as showed in this image:   As it shows, html coding like "<p><span data-at-mention..." is showing, and this is quite uncomfortable when we want to see which are the latests notes that have been generated in this report.   I would suggest that the note body would only show plain text if possible.   Thanks! ...read more

Similar to the way CTA and forms work, the CSAT/NPS web survey and all feedback surveys should be available to show on external web pages. This would be tremendous for HubSpot so that Product Teams and Customer Success Teams could gauge satisfaction with certain product capabilities in-app, similar to an Appcues like tool. Especially for after new features are released, this would be helpful.   EX: we recently launched new canalytics capabilities. I want to capture how happy my customers are with the new capabilities by placing a web survey on the Analytics page our our app.    For us, it's ideal for this feedback to be captured in HubSpot as it is our primary system of record.  Please extend this functionality available in the Marketing Hub as a core part of HubSpot's offering over to the Service Hub Surveys! ...read more

I took advantage of the opportunity to use the future Tasks view early, and one thing that I would like to see added back in is the "Due this week" option in the filters, or even better, the opportunity to look at open tasks between a date range. I often used that to quickly see how many more tasks I had ahead knowing that the later half of my week was busy or to determine if I could take a long weekend. The new view does have the ability to filter and look at the next 7 days, but that bleeds into the next week if I'm looking on a Tuesday for example. If you did develop a Tasks view that would let you filter by date range, that would also be helpful for enabling reallocation of tasks that are scheduled during a time where the user will be unavailable in advance, determining what needs to be moved up and what can be pushed back. I know scrolling ahead in future tasks allows that, but to have the ability to refine to a date range would simplify things. ...read more