Great minds think alike

It would be great if the Super Admin can choose which views should be seen in Conversations > Inbox section, and also to allow the agents to create their own personal views to keep track of their cases in a better way. Being able to move the cards up and down would also be wonderful. At the moment, every view is public and once the team will expand, it will be very messy to visualize all the views without having to constantly scroll up and down. ...read more

I'm submitting this idea for specifically the Business Unit Portal.   Currently, HubSpot's default property for associating objects with Business Unit exists only for contacts. I would like to submit an idea to expand this possibility to count for Companies and Deals as well. This current situation creates a lack in the system for Business Unit users when they are working with Companies and Deals.   All of the companies and deals are in one big list that is visible to all Business Unit users. By creating a system property to filter between BU's HubSpot users would be able to see only the companies and deals associated with their BU. This property could also help with privacy strategies since user rights and access could be filtered by BU in companies and deals as well.    Thanks beforehand!   Cheers, Reea from Partner Agency    Contact properties Company properties Deal properties ...read more

Custom object properties would be helpful for contact scores. At the moment it doesn't seem to be possible unless you use a workflow to replicate the property over to the contact. ...read more

As of now, I only see the ability to change a Permission Set for Custom Objects as a whole. For example, we have Locations and Orders as Custom Objects. But we only want to limit editing Orders for a specific group and not Locations.  This would be great if it could be implemented. Thanks, Sara Vray   ...read more

HubSpot should extend its platform to allow developers to develop and sell custom object as an asset just like CMS template to solve recurring problem faced by customer in similar industry.    Use cases: As a devloper, I would like to create a custom objects such as students, courses, etc to education domain and publish as an asset in marketplace.   As a customer, I would like to use and customise the custom objects readily available from marketplace to build a solution to offer courses to students.  ...read more

Pretty much title. Just wanted to create a custom object that would replicate deals, but not for companies but other custom objects that we have (think agencies and agency deals).   Would be a great addition! ...read more

This platform could include features such as personalized messaging, automated workflows, and customizable dashboards. Personalized Messaging: Personalized messaging allows businesses to customize the content of their messages to their customers based on their individual preferences and interests. This could include tailored emails, messaging campaigns, and social media posts. Automated Workflows: Automated workflows enable businesses to create and manage automated processes that are triggered by specific events or actions. This could include onboarding sequences, customer segmentation, and automated sales processes. Customizable Dashboards: Customizable dashboards allow businesses to create and customize dashboards that provide real-time insights into their performance. This could include analytics on customer engagement, website traffic, or sales figures. The HubSpot platform is? All-in-one.... - Marketing, - Sales, - Customer service software The platform could be integrated with HubSpot's existing CRM, email, and marketing automation features to give customers a complete view of their customer experience. The platform could also provide insights into customer behavior and preferences, allowing businesses to make better-informed decisions about how to best serve their customers. This offer features such as personalized messaging, automated workflows, customizable dashboards, reporting and analytics, and more. 1. HubSpot CRM: HubSpot's CRM allows businesses to track customer interactions and store customer data in one place. This allows businesses to gain valuable insight into their customer base and create more effective campaigns and content. 2. HubSpot Analytics: HubSpot Analytics gives businesses the ability to track and analyze customer behavior, allowing them to see which content and campaigns are most effective, as well as gain insight into customer preferences and interests. 3. HubSpot Contacts: HubSpot Contacts helps businesses better understand the relationships between customers and any other contacts associated with them (such as influencers or partners). This allows businesses to create more meaningful, personalized experiences for their customers. 4. HubSpot Segmentation: HubSpot Segmentation allows businesses to group customers based on similar characteristics and interests, enabling them to create more targeted campaigns. 5. HubSpot Workflows: HubSpot Workflows allow businesses to automate processes related to customer engagement and marketing, such as sending emails and creating personalized messages. This saves businesses time and ensures that customers always receive timely, relevant content. Additionally, it could provide tools to help businesses better understand their customer base, enabling them to create targeted campaigns and content that are more likely to resonate with their customers. ...read more

Hello Community, it would be very helpful to be able to create contact property fields in the format of hh:mm   Goal: Implement Lead Scoring by "available now"   challenge: contact base has various opening hours   Approach: collecting opening hours from contacts in a structured way, enrich it by some smart rules, allows me to set a value "available now". Having this in place I can use lead-scoring to preferrely call customers during opening hours.    Need: structured collection of opening hours on contact level: Mo: from HH.MM to HH:MM Tue: from HH.MM to HH:MM ...   Hope to find some supporters, open to share idea.   best  Florian ...read more

It would be helpful to be able to use currency exchange rates as normal properties.  Currently there is one Hubspot property called "Amount in company currency" which automatically convert "Amount" to the company currency based on the exchange rates provided.  I would like to create a similar property myself. In my company's case, we differentiate between Sale Price (="Amount" property) and Commission ("Commission" property, created by us). A "Commission in company currency" property would save time in converting the commission amounts. ...read more