Las grandes mentes piensan igual

Hello product team,   For HubSpot admins, one of the biggest challenges is keeping a portal organized, cleaned up and prevent overall chaos. Especially in Enterprise portals with sometimes hundreds of users, it's almost impossible to get users to follow a naming convention for email names, landing page names, workflow names. Quickly this becomes a cat and mouse game where HubSpot have to constantly chase and remind users to name their assets correctly.   Why is this currently a bad user experience for users?   Naming conventions are usually documented outside of HubSpot, in a wiki, stored as a Google Doc or something similar along the same lines. Forcing them to interrupt what they're currently doing, look up a naming convention and then come back means that they're losing time. They also have to leave HubSpot momentarily. Even then, they might misunderstand the naming convention and type in an incorrect name.   Why is this currently a bad user experience for admins?   Incorrect naming means that list or workflow filters for Recent conversion might not work. It can also mean that reports become a mess, if these reports are pulling in asset names.   If admins have to look into this on a permanent basis, in portals where there are new assets every day, this takes time away from developing the HubSpot portal and generating more value for all users.   Here's what a solution could look like   To solve this, it would be great if there were tools to enforce a naming convention. Ideally, admins would specify what constitutes a correctly named asset and similar to the forms editor, arrange fields to their liking.   Here's a quick mockup of what this could look like when creating a new page.     The user could select from dropdowns which team they belong to, the language of the assets, the asset type, include a title and date. The system would then generate a title from this that cannot be further edited.   Admins should be able to specify the options for each dropdown, separators, order and field validation (e.g. max length for a title).   (In case this is eventually introduced, please consider to make this a feature that is at least included in all Professional and Enterprise subscriptions.)   I would love to see this for all assets in HubSpot: emails, workflows, lists, campaigns, imports, properties, files etc.   Thanks in advance for reviewing! ... Mostrar más

The new CTA tool is amazing! Great work team!    However, it looks like pop-ups load within iframes, which makes sense to ensure styling and scripts are isolated from the embedded website.  However, at the moment this means those submissions and clicks can't be tracked from these on third party analytics services (such as google analytics).    It would be great to be able to load these outside an iframe if required, or some way to embed custom tracking codes into the head HTML of the iframe.  ... Mostrar más

Perhaps I'm just missing the functionality, but with the new CTA tool (I love the freedom of design and some of the new power), I can no longer create smart versions, nor A/B test things like color or copy. Can those be brought back?    ... Mostrar más

We need to be able to move the send/submit button in the new forms editor, at the very least pick left/center/right. It is currently fixed to the right side and cannot be moved.  ... Mostrar más

Issue: The CTA tool shows deleted assets as active "locations used in." For example, if a CTA was placed on a landing page that has since been deleted, the CTA still shows that landing page as a location. Impact: Makes it look like CTAs are still in use when they aren’t. Prevents users from confidently cleaning up old CTAs. Leads to wasted time manually double-checking whether a CTA is really live anywhere. Suggested Fix: When an asset (landing page, email, blog, etc.) is deleted, HubSpot should automatically break the association in the CTA tool. Alternatively, mark deleted assets as “archived” or “inactive” in the "locations used in" list, so users can clearly see the status. ... Mostrar más

It looks like adding a personalization token to a CTA URL is not currently possible in HubSpot, as the token will become URL-encoded when the CTA is created in the CTA tool, instead of populating with a contact's information (unlike a regular link that's created directly in the email editor). ... Mostrar más

Could you please add the option to enable the use of Smart Content within new Pop-up CTAs, specifically called CTAs (Beta)?   We currently have a wide range of options to create different types of pop-ups.  It would be nice to have smart rules option as well. This would allow us to add smart button or add smart rule to the text or image.    ... Mostrar más

I was in the process of working on the CTA (beta) located at https://app.hubspot.com/calls-to-action/5417432/edit/119840060830/content and noticed that the font family (poppins) we use on our website linezero.com is not showing in the 'rich text' section of the CTA beta widget.By further investigating on this issue I came to know it is not supported in the Rick text. (Taking a look at the documentation, it seems the option to use custom fonts in text-rich modules is not yet supported within the new CTA's feature, it is only available in the legacy ones. That being said, as this feature is still in BETA this means the team keeps improving the options and settings.) In order to maintain consistency with our website's appearance, I would appreciate it if hubspot could integrate the custom fonts within the CTA beta. ... Mostrar más

Idea: Allow smart rules to be created directly based on contact property values using conditions like "is equal to", "is greater than / is less than", similar to what’s possible when building active lists. Currently, to personalise content based on contact property values, you must first create segmented lists for every possible variation you want. This results in bloated list libraries and adds an unnecessary layer of complexity.   Instead, we should be able to configure smart rules with direct contact property criteria during setup, without needing a list. Use Case: Let’s say I want to show a specific message or CTA only to contacts whose lead score is above 75, or whose number of form submissions is less than 3. Right now, I must pre-build a list for every threshold I want to use in smart content, which: Adds friction to setup Slows down iterations Makes personalisation harder to scale Clutters the list dashboard with one-off rules   Proposed Solution: Enhance Smart Rules so that they allow direct filtering on contact properties with operators like: is equal to / is not equal to is greater than / less than is between contains / does not contain (for text fields) This is already standard behavior in list building and workflow triggers. Smart rules should offer the same flexibility. ... Mostrar más